Field Service Engineer – HPM & Ultrasound - Bilbao page is loaded## Field Service Engineer – HPM & Ultrasound - Bilbaolocations: Bilbaotime type: Full timeposted on: Posted Todayjob requisition id: ### Job TitleField Service Engineer – HPM & Ultrasound - Bilbao### Job DescriptionThis position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for **Philips Hemodynamic Patient Monitoring (HPM) and Ultrasound systems** across **Northern Spain** **( Cantabria, País Vasco, Navarra y La Rioja).****Your role:*** Your work with clinicians to provide accurate monitoring and diagnostic imaging, improving patient outcomes and **hospital** efficiency.* Involve in corrective and preventive maintenance, and also in installations* Build credibility and trust with customers by conducting pro-active customer visits.* Provide appropriate, timely, and regular communications to customer and internal key stakeholders regarding customer and equipment issues.* Demonstrate a sense of urgency to identify and resolve customer issues. Follow the appropriate escalation process.* Must be qualified and perform work in **at least****HPM and US modalities** but will be asked to become qualified in and perform work in multiple modalities.**You're the right fit if:*** Bachelor’s Degree in electronic or Biomedical Engineering or equivalent combination of education and experience in the electronics industry, preferably in a Health Tec environment* Previous experience in servicing medical devices or electronic/electromechanical systems.* Candidates without any experience will also be considered.* Strong troubleshooting and diagnostic skills, customer-oriented mindset, ability to work independently in the field.* **Based in Bilbao** or surrounding areas, full availability to travel, a valid driving licence* Good level of English; **knowledge of Basque will be an asset.****How we work together** We believe that we are better together than apart. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field role.**About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about. • Discover. • Learn more about. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .#LI-EU#LI-FieldAt Philips, we believe that every human matters. As a general health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.*It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.**To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact, option 5, for assistance.**Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.*
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