Job Description
This role focuses on managing and optimizing the Adobe Experience Manager (AEM) platform, including Sites and Digital Asset Management (DAM) functionalities. It ensures seamless performance, digital asset governance, and exceptional digital experience delivery. Collaborating with cross‑functional teams—including content creators, marketers, developers, and stakeholders—the role streamlines workflows, integrates digital tools, and fosters an efficient platform ecosystem. The analyst supports Product Owners in overseeing digital service products from ideation to commercialization, advocating for customer needs, and contributing to product vision, strategy, and roadmaps.
Principal Duties
* Work with Product Managers to develop clear requirements that drive new digital customer solutions into the market.
* Collaborate with stakeholders to support the ideation, development, and deployment of digital solutions aligned with business goals.
* Lead cross‑functional projects to transform concepts into structured IT requirements, ensuring alignment with product roadmaps.
* Translate customer needs and market intelligence into actionable insights and technical specifications.
* Develop and manage AEM platform functionalities, including workflows, metadata schemas, templates, and asset migration strategies.
* Collaborate with content creators, developers, and UX teams to streamline content publishing processes and enhance user experience.
* Support platform integrations with tools such as Adobe Analytics, Adobe Target, and Workfront.
* Collaborate with information architects to structure digital assets within AEM DAM and Sites, adhering to metadata standards, taxonomy, and governance best practices.
* Oversee testing, define KPIs, and recommend enhancements to improve usability and customer satisfaction.
* Troubleshoot user problems and partner with technical teams to minimize system disruptions for both AEM Sites and DAM.
* Provide training, documentation, and support to system users to promote best practices.
* Conduct in‑depth analysis of existing AEM‑supported applications.
* Groom, prioritize, and coordinate backlog tickets with the IT team, aligned with release schedules and team capacity.
* Work with the IT support team on AEM service pack upgrades.
* Provide ongoing support to business users and bridge communication with the tech team.
* Gather business requirements and document them clearly through user stories, use cases, and functional descriptions with acceptance criteria.
* Define test scenarios and write UAT test cases to verify functionalities.
* Facilitate communication among business stakeholders, IT developers, and platform owners throughout the release process.
Qualifications
* BS/MS degree in Business, Engineering, or related field.
* 10+ years in Business, Analytics, or Digital Product Management with project/program management experience.
* Proven expertise with AEM (Sites and DAM), including metadata standards, taxonomy, and workflows.
* Excellent problem‑solving skills, attention to detail, and ability to troubleshoot platform‑related issues.
* Strong communication and collaboration skills, with experience working across multiple teams.
* Experience with DevOps practices.
* Experience with AEM‑specific development and customization (templates, components, workflows).
* Background in training and change management for platform adoption and governance initiatives.
* Familiarity with AEM customization and Adobe product integrations (e.g., Analytics, Target).
* Strong project management and communication skills.
* Ability to travel up to 10%.
We Offer
* The position can be hybrid or office‑based.
* Extensive training and development opportunities with a comprehensive onboarding program.
* Core global benefits, including a Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, holidays, and company activities.
* Commitment to a healthy work‑life balance.
Additional Details
Full‑time, weekly schedule with the option to work remotely. Pay and benefit information by country is available at careers.agilent.com/locations. Occasional travel required; day shift; no end date. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories.
Contact the recruiter at +34 933 445 804 for application questions.
#J-18808-Ljbffr