We are looking for French speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of automobiles, buses, and trucks.
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Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills and enrich your CV with notable work experience.
Responsibilities
Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Turn every customer into a happy customer
Qualifications
Fluency in French
Very good use of English – both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative will be considered an asset
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
Benefits
Complete relocation support (flight ticket to Greece, pick-up & drop – both at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Fully remunerated training by certified instructors
Referral Program: Bring your friends and receive great bonuses! xpzdshu
Consistent support for anything you may need along the way
Numerous benefits and discounts
State-of-the-art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Free online Greek language courses
Professional growth & development opportunities within a multicultural, safe and fun workplace
Work for a Great Place to Work-Certified Company
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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