Our clients are seeking an experienced and discreet Estate / Household Manager to oversee three European residences and ensure consistent, high-level service across all properties. This is a hands-on managerial role requiring UHNW household experience or a background in luxury hospitality / yachting. This is a remote role with travel to Milan, Ibiza, and London as required (property checks, openings / closings, staff training).
Property Operations : Ensure all three residences are guest-ready at all times;
oversee housekeeping, presentation standards, and seasonal property openings / closings
Staff Management : Lead, train, and schedule household teams (housekeepers, seasonal staff, chefs, gardeners, maintenance contractors). Maintain SOPs and quality checks
Maintenance & Projects : Plan and supervise repairs, upgrades, and preventative works. Liaise with contractors, obtain quotes, and track completion
Oversee inventories, grocery orders, and supplies. Organise packing / unpacking, wardrobe systems, and family essentials. Manage budgets, invoices, service contracts, and monthly reporting to the principal
Previous experience as an Estate / Household Manager for UHNW families, luxury hotel executive, or yacht Purser / Chief Steward(ess)
Senior leader in luxury 5-star hotels (Executive Housekeeper, Rooms Division Manager, Director of Guest Services, Head Butler, Assistant Hotel Manager)
Fluent in English & Italian (Spanish an advantage)