WHO WE ARE Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visitwww.Certinia.Com. THE ROLE As a Software Engineer in the Certinia development team, you will be involved in the technical design, development and test automation of all aspects of the Certinia product line. You will develop, enhance, maintain software and write automated tests, in accordance with the Force.Com best practices as specified by Salesforce.Com.
WHAT YOU WILL DO IN THIS ROLEYour responsibilities will include designing, coding, test automation, debugging and performance analysis. You may get involved with customer deployments, partner product integrations and competitive benchmarking.This position requires someone who has great interpersonal skills to work with many different departments within the company including Support, Consulting, Product Management, and Engineering. You will be developing high quality code that will be rolled out to hundreds of prospective customers. You are comfortable developing in Object Oriented languages, such as Java, .Net, Python or ideally, the Salesforce Apex language.The job involves working as a member of a project team building new functionality or enhancing existing functionality in line with Certinia’s development program. Knowledge of scrum methodology would be an advantage as well as having developed packaged solutions sold to external customersKnowledge and experience of complex enterprise applications and advanced OO patterns and architecture principles, such as database design and concurrent usersWorking with the Product Owner, Business Analysts and Technical Architect to develop software from a set of requirements using the scrum methodology.Working within a scrum teamTo assist with training other members of the teamTo review User Help documentation.Working within a framework of published standards and practices within the company.The development of high quality software within agreed timescalesWork with Business Analysts providing technical advice and guidanceSupport of the operational business through adoption of new technologies and development of ad-hoc prototypesSmooth throughput of various planned and unanticipated issues arising during the development phasesSupporting the SCRUM release planning and sprint planning process through analysis and estimation of development workDevelopment of Automated TestsWHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLEExperience of developing in Object Oriented languages, Java or C# or other related languagesEducated to degree level or equivalent in a relevant subject (such as Computer Science)Demonstrable experience of developing enterprise applications. Also skilled at analysing and solving problems including understanding of application architecture principlesUnderstanding of data integration, Web Services and REST ServicesAbility to work independently and as part of a teamStrong communication skills with the R&D team membersResourcefulness in getting over problems and establishing clarityGreat communication skillsWHAT ELSE WOULD BE GREATManaging time and projectsAbility to communicate well with staff in customer-support and other departmentsExperience developing on Force.Com
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