Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Short Description
Function: Chief Financial Officer (CFO)
Contract: 6 month fixed term
Set up: Hybrid
Location: Barcelona
Why we need this role We are seeking a detail-oriented Finance Administrator to join our Collections team. This role will support ongoing changes related to bank account transitions, customer payment management, and administrative financial processes. Reporting into the Collections manager you'll play a key role in providing administrative support to the collections team.
What you will do Collections & Payment Management
-Support the Collections team with daily administrative activities related to customer accounts.
-Manage and monitor incoming payments following recent bank account changes.
-Investigate and resolve payment discrepancies linked to multiple bank account transitions.
-Ensure accurate allocation of customer payments across legacy and current bank accounts.
Bank Account Transition Support
-Assist in managing the operational impact of multiple bank account changes communicated to customers.
-Coordinate updates in internal systems to reflect correct banking details.
-Respond to customer queries regarding payment instructions and account changes.
-Work closely with internal stakeholders to ensure clear communication and proper implementation of new payment processes.
Administrative & Operational Tasks
-Provide administrative support to the Collections department, contributing to the achievement of KPIs
-Support account reconciliations related to bank transitions and Transfers of Service.
-Maintain accurate records of customer accounts and financial transactions.
-Assist in process improvements to enhance efficiency and reduce errors during transition periods.