IoT Commissioning EngineerLocation & commitments
Possibility to work remotely
Extensive international travel (70%) within Europe
Objective & MissionThe key role of the
Digital Service Representative
is to ensure customer sites are well connected to the cloud and that valid asset data flow from the customer’s site to the Eco-structure Asset Advisor (EAA) platform.
This position is accountable for
Upgrading the customer critical assets with smart sensors and communication features
Configure gateway, and connect critical assets to the cloud
Integration (preparation, connectivity, validation, and cybersecurity compliance)
Collecting all data requested for Digital platform provisioning (done by Connected Services Hub (CSH))
Supporting the preparation and execution phases of complex solutions
On-site intervention following CSH insights from condition-based monitoring, customer requests
Main responsibilities
Review customer electrical distribution network (HV, LV…) to identify critical assets to be upgraded, compile all installation info (equipment and IT) and collect cybersecurity requirements
Preparation of work and staging: sensor pairing, custom model, firmware upgrade, gateway association to tenant, off-site testing;
and validation of Bill of Materials including modem & SIM card
Installation of new sensors and/or protection relays on site
Configure communications and connect digital devices (relays, sensors, SMD, …) to gateway
ETP connection: connect system to the Internet – Schneider cloud platform (northbound)
Commission the IT/IoT portion of the digital services: coordination with other SE Field Services Engineers/Eco-Experts / Subcontractors / Customer’s staff
End to End testing and validation to ensure successful connection
Troubleshoot End to End connectivity including ETP using procedure and ticketing tool
Compile project data for provisioning by CSH into Eco-Struxure Asset Advisor (EAA) Platform;
project data should be complete to prevent delays in CSH provisioning
Validate the communication architecture for devices and gateways to retrieve and publish data for the assets up to the EAA Platform
Be the technical warrant of the services capabilities in front of the customer
Support customer projects on all connectivity matters including cyber security and analytics (including 3rd party solutions and 3rd party sensors)
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Requirements
External client focused mindset with strong listening capability
Accountable, self-motivated and proactive
Ability to adapt and perform in a fast moving and often-changing environment
Strong health & safety mindset in total respect of safety guidelines
Collaborative attitude with internal entities (Planning, Inside Sales, Technical Support …)
Ability to define problems, collect data, establish facts, and draw valid conclusions
Use all digital tools designed for SE Service Representative
Willingness to travel internationally for 70% of the working time
Education & Experience
2+ years university degree or equivalent experience with at least 1 year of related experience
Advanced in Automation, IT solutions and networks (TCP/IP, Modbus, IEC61850…), digital systems integration, software setting
Knowledge of LV and MV products (knowing Schneider Electric products is advantage)
Excellent communication and interpersonal skill
Mandatory: fluent communication in English language (B2+ level min)
Flexibility & Reliability, Focus on technical details & Customer focus, Team player, Leadership skills
Good Software tools literacy: MS Office, Acrobat, AutoCAD
Information about the selection processIf you are interested in this position, please send us your CV in
English language.
We really appreciate your job application. Please mind we will contact only candidates meeting our job requirements. Thank you for your kind understanding.
Let us learn about you! APPLY today!Equal Opportunity EmployerSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
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