Company:
Marsh
Description:
.
Serves as the first point of contact for day-to-day communications with designated clients, follows up on correspondence, will manage individual projects to completion. May supervise junior colleagues in the completion of projects. Works to strengthen and grow account relationships.
Develops an understanding of client businesses by conducting research, may provide research on industry or other analysis and prepares peer benchmarking studies for client and or team use.
Supports clients by managing day-to-day aspects for designated accounts and conducts ensuing account management tasks including: working with legal on contract development, requests for gathering of information from carriers and colleagues, participating on projects, liaising between internal
senior professionals and organizing meeting logistics.
Participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.
May lead meetings with clients and other Marsh colleagues in the performance of delivering consulting advice
Mitigates account concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues.
Reports to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally.
Develops and maintains a fluency in the company's and carriers products, colleagues and operations to enrich work performed and develop improved capabilities for their clients.
Serves as the project or account manager for the account team on larger initiatives or complex accounts, implements action plans, monitors progress, assures service meets or exceeds expectations.
Drafts and or supervises completion of essential comprehensive project documents intended for clients.
Conducts and refines data analyses to support proposal creation and client presentations. Upholds business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Develops strong relationships with professional counterparts at client organizations.
Collaborates with senior level colleagues and product specialists to identify account needs and opportunities to determine potential services, products and combinations that will best serve and address carrier business objectives.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a integral leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with Section 40.2 of the Royal Legislative Decree 1/2013, of 29 November, approving the Consolidated Text of the General Act on the Rights of Persons with Disabilities and their Social Inclusion, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees up to the point of undue hardship as required for the individual's particular restrictions and limitations.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.