Delivery Senior Associate - Payroll Associate
Strada is a technology-enabled, people-powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.
With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey to help drive their vision forward.
It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology enables companies and employees worldwide to make confident decisions for life.
We offer a comprehensive total rewards package, ongoing education and training, and tremendous growth potential within a global organization. Strada is the perfect place to channel your passion into impactful work.
The key responsibilities of the role include:
* Supporting the execution of complex downstream post-payroll transactions, following guidance from the Senior Payroll Specialist or Payroll Manager, including: Accounting reconciliation, Legal reporting authorization, Legal reporting review, Payroll cycle checklist, etc.
* Managing annual payroll events
* Leading system and application upgrade testing: HRSP, EMR, etc.
* Coordinating the implementation of Change Requests (CR) under direction from the Senior Payroll Specialist or Payroll Manager
* Participating in projects aimed at improving customer satisfaction and business performance
* Contributing ideas to resolve issues to better serve customers and enhance productivity
* Supporting the Payroll Manager as the Local Service Delivery Manager (LSDM) and handling complex customer inquiries
* Coaching and supporting Senior Customer Management Associates and Specialists in resolving complex user inquiries
* Guiding Senior Data Management Associates and Specialists in complex data calculations
* Participating in the Legal and Regulatory Compliance process
* Playing a key role in payroll training and certification for the Customer Service team
* Supporting the Regional Sales Operations team
* Executing SOC1 Controls related to payroll
We provide programs for a healthy mind, body, wallet, and life, including various health coverage options, wellbeing programs, retirement plans, leave policies, continuing education, and voluntary benefits.
By applying, you agree that your employment offer will be contingent upon successful completion of background checks, which may include SSN/SIN validation, education and employment verification, criminal background checks, sanctions list searches, credit checks, and drug tests, as applicable.
Our commitment to Diversity and Inclusion
Strada values diversity, equity, and inclusion. We foster an environment where everyone feels valued, respected, and supported, believing diverse teams are stronger and more innovative.
We welcome individuals of all backgrounds and are committed to creating a culture of belonging. Join us in building a more inclusive future.
Diversity Policy Statement
Strada is an Equal Employment Opportunity employer and does not discriminate based on legally protected characteristics. We also promote affirmative action to employ qualified minorities, women, disabled persons, and covered veterans.
We provide reasonable accommodations for employees and applicants with disabilities or religious beliefs, unless undue hardship is involved. Requests can be made to your recruiter.
Authorization to work in the Employing Country
Applicants must have valid work authorization without the need for future sponsorship to work in the country of application with Strada.
Note that management reserves the right to reassign duties and responsibilities as needed, including to subsidiaries, partners, or purchasers of Strada units.
We offer a competitive total rewards package, ongoing training, and significant growth potential within our expanding global organization.
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