Join to apply for the Ecommerce Manager role at ALOHAS
ALOHAS is more than a fashion brand : it's a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.
Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy It's demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.
In a nutshell, we love what we do and it shows
THE ROLE
We are seeking an E-commerce Manager with an analytical mindset and advanced knowledge of growth and personalization strategies in e-commerce environments. This role will be responsible for the ongoing optimization of our online store, ensuring a seamless user experience, and creating sustainable growth strategies to drive conversions, customer retention, and brand engagement.
YOUR CHALLENGE
Content Management
* Update website content directly or in collaboration with the content team.
* Create and optimize landing pages for lead generation campaigns, such as Black Friday.
Monitoring and Reporting
* Develop and maintain regular reports on acquisition, product growth, and user retention in e-commerce.
* Analyze key metrics such as Conversion Rate (CR), Average Order Value (AOV), product sales, etc., and recommend improvements based on findings.
Optimization and Conversion Rate Optimization (CRO)
* Implement techniques and strategies to improve conversion, including A / B testing on critical elements of the user experience.
* Continuously enhance checkout processes to ensure a smooth shopping experience.
Supervision and Coordination
* Oversee the performance of apps and websites, ensuring compliance with legal regulations.
* Collaborate with the brand and digital product teams to improve the user experience.
* Ensure the product catalog is always up to date in terms of imagery, copy, and SEO.
Growth and Retention Strategy
* Develop strategies to increase the number of registered users on the platform and boost customer loyalty through waitlists and wishlists.
* Identify and execute opportunities for developing new digital platforms, such as a potential app.
User Experience Focus
* Ensure a positive post-purchase experience, including an effective order tracking system (Pre-Order experience).
* Collaborate on the implementation of personalization strategies to enhance engagement.
Language and Localization Analysis and Optimization
* Manage and optimize the multilingual web experience to ensure proper localization and cultural adaptability.
Qualifications
* Proven experience in a similar e-commerce management role with direct responsibility for sales optimization, customer retention, and growth strategy development.
* Strong analytical skills, including experience in reporting e-commerce metrics and analyzing conversion data.
* Expertise in CRO and A / B testing to optimize user experience.
* Ability to coordinate multidisciplinary teams and work closely with marketing, product development, and content teams.
* Experience in content management and SEO strategies to maximize product catalog performance.
* Knowledge of e-commerce personalization and customer loyalty strategies.
* Proficiency in web analytics tools such as Google Analytics and other e-commerce data and reporting platforms.
* Proficiency in a CMS like Shopify.
* Experience with digital acquisition campaigns and generating UTMs for tracking.
* Fluency in English and additional languages to coordinate and manage website localization across multiple markets.
BENEFITS of being part of ALOHAS
* Culture of freedom, responsibility, and trust.
* Flexible schedule : Fit it into your routine
* Hybrid position, allowing you to work from home on certain days while coming to our office in the heart of Barcelona, in the Gracia neighbourhood.
* Intensive workday in summer (July & August).
* Flexible compensation : Enjoy tax benefits with meal vouchers, transport tickets, and daycare support.
* We are a company with soul : we are aware of wellness (we have a Wellness Program), sustainability (it's our core but we also have initiatives), family conciliation, maternity and paternity, gender equality and diversity.
* Mental Health Support : Team initiatives and two days off to disconnect and reconnect with yourself whenever you need it.
* Discounts : You will have up to 70% discount on all our products and we do not forget your family and friends either
* Office : In the heart of Barcelona, in the Gracia neighborhood, where we take care of coffee and fruit.
* Home office setup : You will get a laptop + electronic devices like a keyboard, mouse, and second screen.
* Keep learning with ALOHAS : We offer English courses to our employees, and more languages coming soon
* We take care of your happiness and professional growth with constructive feedback.
* After-work events in Barcelona and Madrid every month.
Ready for the challenge?
About ALOHAS
Want to know more? Video Presentation
Apply to work with us :
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing, Analyst, and Other
* Retail Apparel and Fashion
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