P Are you a native or C2-level Dutch speaker looking to build your career in an international environment based in Madrid? /pp At b Foundever /b, we are expanding our team for an b exclusive premium automotive project /b, partnering with one of the world’s most prestigious luxury car brands. /pp This opportunity is ideal for candidates already living in Spain or open to relocating to Madrid to join a global company offering stability and long-term growth. /p pb Location: /b Madrid, Spain (hybrid model after training) /ppb Working hours: /b Full-time – 39 hours per week /ppb Contract: /b Replacement contract, full time /ppb Salary: /b €20,000 gross per year /ppb Start date: /b Immediate /ppb Initial training: /b Fully paid, on-site in Madrid /p p Your role /pulli Manage inbound customer inquiries from high-profile clients /lili Identify customer needs and provide tailored, effective solutions /lili Follow up on cases using CRM and ticketing tools /lili Represent a premium automotive brand while maintaining the highest quality standards /li /ul p What we offer /pulli Stable contract with real possibilities for continuity /lili Monday to Friday schedule, 8-hour shifts between 07:30 and 20:00 /lili Fully paid initial training (3 weeks) /lili Hybrid work model after training, according to project guidelines /lili Refer-a-Friend program with bonuses /lili Free language courses /lili Discounts on technology and other corporate benefits /lili Employee Experience programs focused on well-being, engagement, and professional growth /li /ul p What we are looking for /pulli Native or C2-level Dutch /lili Advanced English (minimum B2) /lili Strong customer orientation and communication skills /lili Previous customer service experience is an advantage /lili Experience with ticketing or CRM tools is a plus /lili Residence in Madrid or willingness to relocate /lili Legal eligibility to work in Spain prior to the start date /li /ul p At b Foundever /b, we believe that outstanding customer experiences start with empowered employees. We support professional development, well-being, and inclusion in a diverse and collaborative workplace. /p p Foundever is an equal opportunity employer. This recruitment process supports blind CV screening. /p