Customer Service and Technical Support Advisor with Spanish
Purpose of the role :
We are seeking experts to become ambassadors of our brands in the coffee and culinary world, reflecting our client’s reputation and status. Our experts will provide 360º support across all our brands in presales and aftersales scenarios, including physical stores and e-commerce, along with basic technical support for troubleshooting and back-office tasks.
Requirements
Fluent spoken and written communication in Catalan and Spanish
B2B level of English
Strong listening and understanding skills
Empathy and understanding others
Problem solving and technical learning abilities
Integrity and trustworthiness
Digital literacy and e-commerce experience
Cross-selling and up-selling skills
Social media usage
Previous experience in in-store customer service for relevant product categories is a plus
Work Details
38.5 hours/week, rotating shifts, Monday to Saturday
Permanent contract
Gross salary:
€16,363/year
Referral program:
Bring a Friend and earn up to €2,000 depending on the project
Opportunities for career growth within the company
Dynamic, international work environment with team-building activities
Contract employment type:
Customer Service role in the IT Services and Consulting industry
Additional InformationThis job is active and accepting applications.
Job reference:
J-18808-Ljbffr
#J-18808-Ljbffr