KD Tres Cantos, Community of Madrid, Spain
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KD Tres Cantos, Community of Madrid, Spain
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Location: Madrid-Spain
Experience Level: >10 years
Education Level: Bachelor’s degree
Type of Contract: Full-Time Regular
Travel Percentage: 20% Customer, 80% HQ (Company based in Madrid – Tres Cantos)
KD is a stable and leading international manufacturer of high-speed optical transceivers. As a field application engineer with a solid background in the communications market, you will provide global support to our customers across Europe and Asia in the automotive market. You will have the opportunity to play an active role in shaping continued positive corporate growth and to make a substantial contribution to the ongoing expansion of the Automotive business unit. If you are interested in travelling to trade fairs, external training or on-site project support to automotive customers, this position may interest you.
As a Field Application Engineer, you will be part of the Automotive business unit and will work closely with the marketing and R&D; departments to deliver high quality product and project support for the automotive portfolio within KD.
If all this motivates you and the idea of taking on the responsibility of providing customer support for project inquiries, on-going support, and addressing technical challenges excitesyou, then please review the detailed vacancy information below and proceed to apply.
These Are Your Tasks
Pre-sales support
- You offer comprehensive information about our products designed for automotive applications and provide global project and design support, either remotely or on-site, for automotive projects.
- You create block diagrams, schematics, or any other technical documentation to assure the full understanding of project solutions and conduct product and solution tests at the in-house location (Madrid, Spain) to meet project requirements.
- Perform in-house or on-site product demos when required from sales and build customer loyalty by providing high quality product support.
- You take part in trade fairs and external training courses and represent the company in training courses in coordination with the marketing team.
- You actively check and update the Automotive products and marcom material in the Madrid showroom to ensure successful customer demos.
Post-sales support
- Offer remote troubleshooting for technical issues via phone or email, recording these instances in the relevant applications, and reporting technical issues to Field Application colleagues, R&D;, and sales departments.
- Perform in-house product tests to solve issues reported from customers.
- Provide on-site services, including documentation and troubleshooting, for significant projects requiring this service.
Product Management support
- Provide new product ideas, or product improvement suggestions to the marketing department.
- Regularly update and maintain our technical knowledge base documentation, integrating insights garnered from project support, encompassing use cases, ECU design, and troubleshooting tips
- Perform field tests for new developed products and maintain communication within other support and development departments.
- Maintain and develop knowledge on all subjects related to Automotive networks.
- Assist in creation of product training material and product presentations.
What You Bring With You
- Education: Bachelor’s degree in Telecommunication or Electronics (with knowledge or experience in Telecommunication) Engineering or any comparable education, focusing on wired communications technologies.
- Experience: A minimum of 5 years working within the electronics industry, engaged in tasks outlined previously, with experience in using electronics CAD tools.
- Know-how: Preferable knowledge in the areas of communications transceivers, Ethernet networking at PHY level and optical communications.
- Soft Skills: Your work approach is defined by customer orientation, accountability, teamwork, consistency, autonomy, and a focus on achieving results. Strong communication skills and the ability to provide clear customer messages are essential.
- Others: Proficient language skills in English (written and spoken) and availability for international travel.
With Us You Can Expect
- Development and growth: We offer development and training opportunities in a fast-growing start-up company.
- Financial stability: With us you receive performance-related pay, health insurance as well as other company benefits.
- Work-life balance: An essential part of our company culture. We offer the possibility of hybrid work and flexible working hours and the opportunity to work in a modern workplace in an excellent location in Madrid (Tres Cantos).
- Working together: we are a friendly team with a shared passion for technology. We focus on building personal connections through team events and networking activities between teams.
About KD
KD creates solutions that enable high-speed reliable connections over optical fibers. Building on its expertise in High Performance Mixed Signal electronics, KD is driving innovation in the automotive, consumer and professional industries, and in application areas including M2M, Automotive Driving Support Systems and Infotainment and Smart Homes networks.
KD has operations in Europe with commercial presence in more than 10 countries worldwide. KD’s high performance mixed signal technologies for automotive applications create new ways to make cars cleaner, safer, more comfortable, and more fun.
Our industry-leading in-vehicle network systems save lives and step-up reliability with lower weight. We consistently deliver connectivity solutions that rival the best in home technology and make it an ideal complement to WiFi end device access.
Our focused R&D; investments, our competencies in Communications Signal Theory, Analog, and Digital Processing, and our relentless commitment to quality and excellence make us a long-term partner in automotive. KD’s technology expertise enables delivery of innovative, easy-to-implement solutions that are tailored to our customers’ needs.
Employment Benefits
- Adaptable working hours, intensive working hours on Fridays and the three summer months.
- 10 hours of telework per week.
- Free Medical insurance for the employee and discounts for family members.
- English/Spanish classes free.
- Ticket Restaurant option.
- Company social events.
- Training plan and development opportunities.
Employment Conditions
- Indefinite full-time contract.
- 24 working days holiday.
- Dynamic and collaborative work environment, with ambitious and innovative projects.
- Flat hierarchies and open communication.
- A very good working atmosphere with competent, motivated and friendly colleagues, open to the international level.
- Location: Madrid (Tres Cantos).
- Salary: To be negotiated based on candidate´s experience.
Seniority level
- Seniority level
Mid-Senior level
Employment type
- Employment type
Full-time
Job function
- Job function
Sales and Business Development
- Industries
Semiconductor Manufacturing
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