Descripción de la empresa
Everyday life is filled with opportunities to seek the exceptional, encounter the new and widen our horizons. For our worldly guests, a stay at Anantara is just one more chapter in a lifetime of travel and exploration. And we intend to make it an extraordinary one.
The Anantara experience was born in 2001 with our first luxury property in Thailand’s historic seaside retreat of Hua Hin. From that day forward, we expanded throughout the world to beaches and private islands, countryside retreats, desert sands, heritage wonders and cosmopolitan cities. Today’s portfolio spans Asia, the Indian Ocean, the Middle East, Africa and Europe.
Our thoughtfully designed luxury hotels and resorts provide windows into the genuine modern character of each destination. Inside and outside each property, travellers engage with the places, people and stories that make the destination like nowhere else in the world. Guests curate a lifetime of memories through personal experiences, as Anantara opens doors and enables journeys of adventure and indulgence.
Descripción del empleo
To serve the needs of the business, our guests and our colleagues by administering the day-to-day operations of Wine service areas in the hotel.
As Wine Sommelier it will be your responsibility to direct and ensure the implementation and execution of policies and procedures as they relate to wine sales. You will create new opportunities to maximize and generate extra revenue, recommend measures to control/reduce costs, and ensure that the operational budgets are strictly adhered to. The leadership team will look to you to develop and recommend merchandising and promotional programs to maximize wine sales. Additionally you will provide training and development opportunities for all team members in your department. You will be responsible for exceeding guest satisfaction, standards and ratings for the wine service in the property, and personally make recommendations, serve VIP’s, and handle guest questions or concerns. You will be fully in charge of all wine displays in the property.
**Requisitos**:
- College diploma in Hotel/Bar Management or related field
- Previous experience as a Wine Sommelier
- Previous experience in managing a team of bartenders.
- Passion for teamwork
- Extensive knowledge of wines and other beverages
- Excellent guest service skills
Información adicional
- Spanish and English
- Excellent knowledge of MS Office especially PowerPoint
- Familiarity with social media and marketing analytics
- Excellent communication and people skills
- Creativity and commercial awareness