Company Description
Join a hotel that is a member of the Accor network, which brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. We believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, smile, and action contributes to creating a positive and memorable impact for our customers, colleagues, and the planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this fast-paced world.
Job Description
Sales Manager
With your passion and motivation, you sell memorable experiences to guests staying at your property. You are professional and knowledgeable about your property, building strong relationships and bonds with your guests.
What’s in it for you:
* A Discount Card for use in Accor Hotels worldwide for hotel stays and food & beverage discounts
* Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&Cs)
* Performance bonus of up to 20% of your yearly salary based on hotel and personal targets
* Free meals on duty
* Discounted accommodation rates with Accor Hotels globally
* Regular performance reviews to provide ongoing feedback for growth and development
* Comprehensive development programs via the Accor Academy
Qualifications
* Knowledge of industry/travel trends to develop and monitor the hotel’s commercial strategy with the GM
* Ability to make commercial decisions to maximize MICE and Rooms income daily
* Top-line forecasting and revenue management skills
* Great attention to detail and organizational skills to meet deadlines for all Groups, MICE, and Corporate RFP requests
* Excellent interpersonal skills to develop relationships with local clients, direct bookers, and agency bookers, ensuring a strong base of new and repeat business
* Strong experience in quoting, converting, and managing large group bookings
* Experience in a large events-driven environment is preferred
* Minimum 2 years of experience in a similar role
Additional Information
* Manage the day-to-day operations of the Reservations and Sales teams, ensuring adherence to schedules
* Ensure content and social media KPIs are met
* Analyze ecommerce campaigns and promotions to ensure ROI aligns with investment levels
* Generate new business through marketing initiatives
* Research potential new local business opportunities
* Maintain records and follow up with the GM, RSM, and the Accor MICE sales team
* Manage business bookings and relationships with key entertainment clients and sports/football team travel managers
* Ensure contracts, pro-forma, and credit checks are issued and followed up on
* Represent the hotel in local stakeholder meetings and Accor sales events
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