A leading food industry organization is seeking a Global Service Desk Lead to oversee IT Service Desk operations across Europe and Africa. This pivotal role requires a candidate with 5-7 years of experience in IT support, proficiency in ITIL frameworks, and solid knowledge of tools such as SAP and Microsoft 365. The successful applicant will manage a diverse team, improve service delivery, and ensure seamless support for all users. A dynamic workplace culture focusing on innovation and talent development is offered.
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