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Business Analyst / Project Manager (Pharmaceutical sector), Valladolid Job Details
* Client: [Not specified]
* Location: Valladolid
* Job Category: Other
* EU work permit required: Yes
* Job Reference: 2685096004499275776324612
* Job Views: 2
* Posted: 23.07.2025
* Expiry Date: 06.09.2025
Job Description
Omega CRM Consulting is seeking a Business Analyst / Project Manager to collaborate with a top 15 global pharmaceutical company.
Responsibilities
* Optimize service operations processes and supporting systems to reduce workload, enhance reporting/forecasting transparency, and track SLAs.
* Manage project scope, timelines, and communications as a project manager.
* Identify requirements and ensure project objectives are met as a business analyst.
* Manage operational tasks for the Service Ops Platforms.
* Support daily operations and onboarding/training for Production Partners.
Experience
* Project Management and Business Analyst experience in the IT sector.
* Experience with service operations processes, process mapping, and requirements gathering.
* Experience with JIRA and ServiceNow.
* Experience working in SCRUM environments.
* Strong analytical and problem-solving skills.
* LMS platform experience is a plus.
What We Offer
* Permanent contract.
* Flexible schedule to balance professional and personal life.
* Training & certifications with official recognition from partners.
* Home office options.
* Flexible benefits (public transport tickets, meal vouchers, etc.).
* Health insurance.
* Our commitment to social responsibility.
About Us
We are a global digital company dedicated to transforming the business experience through technology and data, especially in Customer Experiences, eCommerce, Analytics, and Marketing. With over 530 professionals from 24 nationalities, based in Spain and France, we are a top Salesforce partner in Europe. Our culture emphasizes talent, flexibility, commitment, and innovation, fostering a collaborative environment focused on well-being and growth.
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