The Opportunity
At PUIG, we are currently looking for a Beauty Advisor to join our team, reporting directly to the assigned Store Manager or Regional Manager.
As a Beauty Advisor, you will be the face of our prestigious brands, delivering an exceptional customer experience. PUIG is a global reference in fragrance, beauty, and luxury, and your professionalism will be key to reflecting our brand image, ensuring client satisfaction, and building lasting relationships.
In this role, you will play a crucial part in driving store performance by achieving both sales targets and qualitative KPIs, while working collaboratively within a dynamic team environment.
If you have a passion for luxury, sales, and providing a premium customer experience — we would love to hear from you!
What you'll get to do
Act as a brand ambassador, demonstrating strong commitment and alignment with the company’s core values: insatiable curiosity, contagious enthusiasm, fairness and respect, entrepreneurial boldness, and shaping the future
Ensure high levels of customer satisfaction by delivering an exceptional sales experience
Achieve sales targets and KPIs set by the company, such as: sell-out, UPT, ATV, CRM, traffic conversion, CRM conversion, mystery shopper results, ranking, and productivity per hour
Apply effective sales techniques to drive additional purchases, always ensuring the highest quality customer experience
Manage any issues during and after the sale, and report relevant information to the store manager
Maintain excellent product knowledge and brand history, staying up to date through internal training tools
Promote customer loyalty by using internal tools, building lasting relationships, and following company procedures
Uphold high standards in the store, including stockroom cleanliness and organization, and ensure compliance with Visual Merchandising (VM) guidelines
We'd love to meet you if you have
Passionate about or with solid experience in selling fragrances, makeup, and luxury or niche brands
Proven experience as a makeup specialist
Customer-oriented, with the ability to build lasting and trustworthy relationships
Excellent communication skills and active listening ability
Enjoy working in a team and are open-minded, ambitious, dynamic, and proactive
Flexible and adaptable to varying schedules and tasks
Fluent in English; knowledge of additional languages will be considered a plus
A few things you'll love about us
1. An entrepreneurial, creative and welcoming work culture
2. A range of learning and development opportunities
3. An international company with plenty of opportunities to grow
4. A competitive compensation & benefits package