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At Flipflow, we're looking for a Forward Deploy Software Engineer to join our Retail Tech team and play a key role in how our platform is deployed, configured and operated for real customers.
This is a very hands-on, full-time engineering role, close to the product and to d-to-day operations.
You will work at the intersection of Engineering, Data, Operations and Customer Success, ensuring accounts are correctly set up, incidents are resolved efficiently, and internal tooling scales with the company.
About Flipflow & Our Mission
Flipflow is a Retail Market Intelligence & Digital Shelf Analytics SaaS platform, currently scaling internationally after strong growth in Spain and Latin America.
Since our launch in 2022, our mission has been clear:
To give brands, manufacturers and retailers a real-time, actionable and reliable cockpit and AI copilot to understand their products, competitors and markets — enabling better business decisions.
Retail is undergoing one of the biggest transformations in its history:
markets are global, competition is tougher than ever, and margins increasingly depend on execution and data.
At Flipflow, we believe real-time competitive intelligence is no longer optional — it's a strategic advantage.
Your Challenge & Impact
We already work with mid-market and enterprise customers, each with different configurations, data needs, data scopes, and operational requirements.
As a Forward Deploy Engineer, your mission is to ensure that:
* Customer accounts are correctly deployed and configured
* Technical incidents are quickly diagnosed and resolved
* Internal tools and processes evolve to support scale, define better workflows and reduce manual work
You will have a direct impact on customer satisfaction, internal operational efficiency and the scalability of the platform.
What will you do?
* Execute and maintain account setups and configurations for new and existing customers.
* Investigate, debug and resolve technical incidents related to data pipelines, backend services, networking layers and operational workflows.
* Act as a technical bridge between Customer Success and Engineering, translating operational issues into clear technical actions.
* Build, improve and maintain internal tooling to automate setups, validations, quality checks and operational processes.
* Work with data feeds, integrations and pipelines — including web scraping processes — ensuring data quality, consistency and correct per-account configuration.
* Perform data analysis and management tasks, leveraging structured datasets, BI tools and analytical platforms (e.g., OLAP environments) to validate business logic and detect anomalies.
* Monitor systems and proactively detect issues before they impact customers.
* Document processes, configurations and recurring patterns to improve scalability and reduce friction over time.
* Write code on a daily basis using LLM-assisted development tools (such as Cursor or similar) to understand existing code, implement solutions, refactor and speed up delivery.
Your Profile
* 2–4 years of experience in Software Deploy Engineering, Backend, Full-stack or similar roles.
* Strong experience in at least one of the following languages: Java or Go, and solid working knowledge of TypeScript (Node.js) and Python.
* Solid understanding of networking fundamentals, including the transport layer of the OSI model (TCP/UDP, ports, connectivity troubleshooting).
* Experience working with SQL databases, structured data and data management systems.
* Experience using version control systems (Git-based workflows) and contributing to CI/CD pipelines.
* Comfortable working with APIs, backend systems and technical configurations.
* Strong problem-solving and debugging skills.
* Able to work autonomously and communicate effectively with non-technical stakeholders.
Education
Bachelor's degree in:
* Computer Science (Grado en Ingeniería Informática) – focused on software engineering, systems, networks, databases and computer architecture.
* Information Systems Engineering (Grado en Ingeniería de Sistemas de Información) – with strong emphasis on systems design and data management.
* Or equivalent professional experience in related technical fields.
Core Competencies
At Flipflow, we value engineers who combine technical skills with operational impact.
We're looking for someone with:
* Ownership mindset, reliability and a strong bias towards action
* Practical, execution-focused mindset
* Solid communication and collaboration skills
* Comfort operating in ambiguous, fast-changing environments
* Motivation to learn, improve and grow with the product
* Ability to define new processes and proactively design automations that increase operational efficiency
What We Offer
* Compensation: Competitive salary aligned with a mid-level engineering role
* Real impact: Your work directly affects customers and operations
* Accelerated learning: Exposure to complex systems, data pipelines and real production issues. xohynlm You will also work alongside amazing Senior teammates building complex software.
* Flipflow culture: High standards, autonomy, frequent feedback and strong teamwork
* Flexibility: Hybrid model (2 days remote / 3 onsite)
* Location: Offices in La Marina, Valencia, within the Lanzadera ecosystem
If you're excited about building, deploying, optimizing and operating real systems, we'd love to meet you.