P The company is scaling its commercial footprint across multiple geographies and product lines. Contract volume, customer-led legal queries (DPAs, security questionnaires, redlines, renewals) and CSM/Sales enablement requests are all rising faster than headcount. /p p We need a b Legal Counsel — Commercial Legal Operations /b who pairs solid commercial lawyering with a hands-on appetite for legal operations: building playbooks, working with legal tech, and using AI to extend their reach. Someone who has seen mature legal ops in action at a previous employer and now wants to help build it here. /p p This is a hybrid role that combines traditional in-house legal expertise with a strong legal operations and technology mindset. While solid legal credentials are essential, what will truly differentiate successful candidates is their operational thinking, process-driven approach, and fluency with modern legal technology and AI tools. /p p We are specifically looking for someone who has worked within a mature in-house legal environment and has hands-on experience using tools such as CLMs, contract review platforms, ticketing systems, and AI-enabled legal solutions as part of their day-to-day workflow. The ideal candidate does not necessarily need to have implemented these systems themselves, but they should have operated effectively within a well-developed legal operations ecosystem and understand how these environments function at scale. /p pb Key Responsibilities /b /ppb Commercial Lawyering /b /pulli Negotiate and draft commercial customer and supplier contracts: SaaS terms, DPAs, security schedules, NDAs, partnership agreements. /lili Translate technical, security and compliance changes (e.g. sub-processor additions, infrastructure updates, regulatory developments) into customer-ready talk tracks and CSM enablement materials. /lili Provide pragmatic, risk-weighted advice to Sales, CS, Product and People teams on day-to-day commercial questions. /lili Backstop on broader in-house matters: employment, data protection, IP, corporate housekeeping — direct what we handle internally vs route to external counsel. /li /ulpb Legal Operations /b /pulli Build and continuously improve our internal legal knowledge base — playbooks, fall-back positions, FAQs, template libraries — so Sales and CS can self-serve on standard customer queries and standard pushback. /lili Work with the existing legal tech stack (CLM, e-signature, ticketing) and propose targeted improvements where they#39;re warranted. We don#39;t expect a wholesale re-platforming on day one. /lili Embed AI into legal workflows as a default tool — for first-pass review, redlining, knowledge retrieval, and extending coverage into adjacent practice areas or geographies you don#39;t natively know. /lili Track and report on legal ops metrics: contract cycle time, % standard vs negotiated, ticket volume and SLA, self-service deflection rate. /li /ulpb Stakeholder External Counsel /b /pulli Manage external counsel relationships and budget for the areas under remit. /lili Partner closely with the CTO and CSM leadership on customer-facing technical and compliance topics. /lili Contribute to the function#39;s longer-term roadmap as it matures — we expect this role#39;s scope and seniority to grow as the person does. /li /ul pb Must-haves /b /pulli Around 3 years PQE /lili Meaningful time in-house at a software / SaaS business with a mature legal ops setup. /lili Commercial contracting as their primary craft. SaaS contracts, DPAs, NDAs, supplier terms. Other specialisms (employment, data privacy, IP) are bonuses, not prerequisites. /lili Genuine AI fluency in legal work. Daily user of AI tools for drafting, review, summarisation and knowledge retrieval. /lili Scale-up mentality. Comfortable being a sole-IC operator, no large legal team to fall back on, comfortable with ambiguity and rapid iteration. /lili English fluent (working language). /li /ul pb Strong bonuses /b /pulli Spanish / French /lili Direct experience operating across multiple EU jurisdictions. /lili Has personally built or contributed to a legal knowledge base, self-service portal, or playbook used by Sales/CS at a previous employer. /li /ul pb We offer /b /p p Permanent contract /pp International and multicultural environment with teams across Europe and other global locations. /pp Opportunity to work in a fast-evolving SaaS /pp Career growth and development opportunities within a scaling organization. /pp Exposure to innovative technology solutions and digital transformation projects /pp Collaborative and entrepreneurial culture with a strong focus on innovation and continuous improvement. /pp Flexible and hybrid working environment /pp Dynamic workplace with passionate and talented professionals from different backgrounds. /p