Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
We are looking for a Senior Account Manager to take ownership of strategic partner relationships for our CRM platform. This role goes beyond operational communication - we are seeking a mature, business-oriented professional who can drive adoption, communicate product value at a strategic level, and influence long-term partner success.
You will act as the key interface between our CRM product and external partners, ensuring alignment, transparency, and continuous growth.
Key Responsibilities
* Own and manage relationships with key partners
* Proactively communicate product updates, releases, and roadmap changes
* Lead high-level product demos and strategic onboarding sessions
* Drive CRM feature adoption and ensure partners maximize platform value
* Identify upsell and expansion opportunities
* Translate partner feedback into structured business cases for Product and Tech teams
* Coordinate cross-functional initiatives (Product, Tech, BI, Support)
* Monitor partner performance metrics and proactively suggest improvements
* Prepare executive-level presentations and QBR materials
Requirements
* 4+ years of experience in Account Management / CRM / SaaS / B2B tech
* Strong background in managing strategic or enterprise accounts
* Proven experience conducting product demos for senior stakeholders
* Ability to communicate both with technical teams and C-level partners
* Strong commercial mindset and understanding of SaaS growth models
* Excellent organizational and follow-up skills
* Fluent English (spoken and written)
Strong Advantage
* Experience in CRM / marketing automation platforms
* Experience in iGaming, Fintech, or performance-driven industries
* Analytical mindset and ability to interpret KPIs
* Experience working with cross-border teams
Reshape marketing with us. Let’s work!
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