Sales and Services Administration / Rental Operations
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Service & Rental administration Iberia
Coslada, Madrid (híbrido)
Sobre nosotros
Ingersoll Rand es una empresa proveedora mundial estadounidense de equipos industriales, líder en el sector del aire comprimido en sus distintas líneas de negocio, con tecnologías, piezas y servicios relacionados, para una base de clientes amplia y diversa a través de una familia de marcas.
Descripción del empleo
Estamos buscando un administrador/a de servicio para unirse a nuestro equipo en Coslada
Funciones
Controlar y dirigir los procesos de facturación de servicios, contratos, abonos y aspectos administrativos relacionados con el departamento de servicio y alquileres y ventas.
Además, esta posición tiene como fin mejorar y establecer relaciones sólidas con proveedores de servicios de rental y asegurar una comunicación fluida con clientes para la correcta emisión de facturas y gestión de pedidos.
Competencias clave
Supervisar y coordinar la facturación de servicios y abonos del área técnica.Realizar seguimiento administrativo de compras y contratos relacionados con equipos en régimen de alquiler (rental).Gestionar las relaciones con proveedores de servicios de rental, asegurando calidad, cumplimiento y condiciones acordadas.Comunicarse con clientes para la emisión precisa de facturas y la gestión de pedidos.Coordinar con otros departamentos internos (finanzas, compras, técnico) para garantizar procesos administrativos eficientes.Proponer mejoras en los procedimientos administrativos y de control de facturación.Mantener y actualizar registros y reportes en sistemas ERP (Oracle, SAP).Generar informes periódicos de control y seguimiento.Gestión de cliente y resolución de conflictos.
Requisitos
Experiencia en la gestión administrativa y gestión de pedidos y factura de, así como la gestión de plataformas como Oracle o SAP.Será necesario habilidades de comunicación fluidas tanto para el contacto dentro del equipo como externo a la empresa.Conocimientos de gestión, documental y herramientas de seguimiento administrativo.Dominio de Microsoft Office.Se requiere formación mínima de FP.Se requiere conocimientos de inglés básico/medio.Atención al cliente y capacidad de organización y planificación.Proactividad y resolución de problemas.
Qué ofrecemos
Contrato IndefinidoAcceso ilimitado a Linkdn learningPlan de pensiones según política de empresaSeguro de vidaSeguro de salud privadoPosibilidad de trabajo híbrido tras superación del periodo de pruebaPosibilidades de desarrollo y crecimiento en una compañía global.Catering en el comedor de la empresa. Fruta fresca todos los días en la oficina.Horario reducido los viernes y en los meses de julio y agosto.Tras permanecer un año en la empresa se recibe un 10% del salario bruto en acciones de la empresa
Service & Rental administration Iberia
(Coslada, Madrid)
About Us
Ingersoll Rand is a global U.S supplier of industrial equipment, leading the compressed air industry across multiple lines of business with related technologies, parts and related services to a broad and diverse customer base through a family of brands.
Job Summary
We are looking for a Service Administrator to join our team in Coslada.
Responsibilities
Control and direct the processes of service invoicing, contracts, credit memos and administrative aspects related to the service department and rentals and sales.
In addition, this position is intended to enhance and establish strong relationships with rental service providers and ensure smooth communication with customers for the correct issuance of invoices and order management.
Key Competencies
Supervise and coordinate the invoicing of services and subscriptions of the technical area.Perform administrative follow-up of purchases and contracts related to rental equipment.Manage relationships with rental service providers, ensuring quality, compliance and agreed conditions.Communicate with customers for the accurate issuance of invoices and order management.Coordinate with other internal departments (finance, purchasing, technical) to ensure efficient administrative processes.Propose improvements in administrative and billing control procedures.Maintain and update records and reports in ERP systems (Oracle, SAP).Generate periodic control and follow-up reports.Customer management and conflict resolution.
Basic Qualifications
Experience in administrative management and management of orders and invoices, as well as management of platforms such as Oracle or SAP.Fluent communication skills will be necessary.Knowledge of management, document and administrative tracking tools.Proficiency in Microsoft Office.Bac degree or professional degree training is required.Knowledge of basic/medium English is required.Customer service and organizational and planning skills.Proactivity and problem solving.
What we Offer
Permanent contract full timeUnlimited access to Linkdn learningPension plan according to company policyLife insurancePrivate health insurancePossibility of hybrid work after the probationary period.Possibilities of development and growth in a global company.Catering in the company's canteen. Fresh fruit every day in the office.Reduced working hours on Fridays and in July and August.10% of salary in shares after 1 year of employment.
Ingersoll Rand Inc. (NYSE:
IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.Com.
Seniority level
Seniority level Entry levelEmployment type
Employment type Full-timeJob function
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