WHO WE ARE
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Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.
Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.
Headquartered in Madrid, Konecta delivers general revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
MISSION OF THE ROLE
The Group FP&A; Manager is responsible for ensuring the accuracy, integrity, and strategic relevance of the company's financial reporting while acting as a trusted business partner to senior leadership.
The role oversees month-end closing and complex financial analysis, providing clear visibility on performance across clients, campaigns, and geographies. By leading forecasting, budgeting, and variance analysis processes, the Group FP&A; Manager transforms financial data into actionable insights that support decision-making, optimize performance, and drive sustainable business growth.
The position plays a critical role in shaping financial governance, strengthening cross-functional collaboration, and supporting executive-level strategic discussions.
RESPONSIBILITIES
- Oversee the month-end closing process, ensuring rigorous quality control over financial reporting.
- Coordinate with business departments to implement and lead periodic reviews of business performance.
- Monitor and analyze margins and variances by client, campaign, and country.
- Conduct in-depth variance analysis (vs. budget, prior month, and prior year) for P&L;, Working Capital, Cash Flow, and Net Financial Debt.
- Partner in the coordination and preparation of rolling forecasts, quarterly forecasts, and the annual budget.
- Develop high-impact and comprehensive reports for stakeholders and the Executive Committee.
- Support strategic corporate initiatives led by Finance department, including M&A; opportunities, financial due diligence processes, business plan development, and investment evaluation.
REQUIREMENTS
- Bachelor's Degree in Finance, Economics, Engineering, or a related field.
- 5+ years proven experience in Big4 (preferably Transaction Services) or as a Financial/Business Controller within an international environment.
- Extensive experience in financial statement analysis and complex reporting.
- Proven track record in managing month-end and year-end closing processes.
- Strong organizational skills, with a demonstrated ability to multitask and thrive under tight deadlines.
- Exceptional attention to detail and the ability to consolidate high volumes of data while maintaining a strategic, high-level overview.
- Excellent communication skills, with the ability to translate financial insights into actionable business decisions.
- Adept at summarizing key conclusions for Group Management and interacting with executive-level stakeholders.
- Expert proficiency in Excel and the MS Office Suite.
- Fluency in English and Spanish. xohynlm Proficiency in additional languages (French, Portuguese, or Italian) is highly valued.