Job Description
Under the guidance of the People& Culture Director, this supervisory role supports the daily operations of the People & Culture department. This position will oversee and assist leaders and colleagues in all aspects of Employer Branding, Talent Selection, and other key areas, with the objective of providing strategic support to all departments through effective collaboration and coaching.
Responsibilities and essential job functions include, but are not limited to, the following:
* Assist in managing the workflow and day-to-day operations of the People & Culture Department.
* Support colleagues and leaders with their inquiries.
* Consistently provide professional, friendly, and engaging service.
* Promote positive colleague relations by fostering an environment of open communication, trust, mutual respect, and enjoyment.
* Participate in People & Culture social media initiatives to promote the property as the best place to work.
* Oversee the entire recruitment process, from coordinating interviews and contracts to onboarding.
* Ensure accuracy, consistency, and completeness in recruitment documentation throughout the process.
* Keep the HRIS system up-to-date, ensuring timely entry of changes such as benefits, compensation, terminations, and new hires.
* Develop and maintain positive working relationships with others, support the team in reaching common goals, and listen and respond appropriately to the concerns of colleagues.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:
* Strong understanding of luxury market.
* Fluent proficiency in both Spanish and English.
* Strong communication skills, both verbal and written.
* Familiarity with local labor laws and regulations is essential.
* Dynamic can-do attitude.
* Team player with a supportive attitude.
* Exceptional interpersonal skills.
* Effectively deal with guests and other team members.
* Service-oriented, with a sharp attention to detail, a passion for innovation, and exceptional interpersonal skills.
* Proficiency in Microsoft Office.
* Highly organized, results-oriented, and guest-service-focused.
* Possessing the trait of being organized and multi-tasking.
* Ability to complete work within given deadlines.
* Maintain confidentiality of proprietary information and protect company assets.
* Flexible and adaptable, with the ability to embrace and respond to change effectively.
* Self-motivated and energetic, with strong prioritization skills.
* Commitment to professional values and brand-consciousness.
Required Education and Experience
* Bachelor degree in Hotel Management, preferred.
* A minimum of 3 years of experience in Recruitment and Human Resources within a luxury hotel or resort is required.
Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.
Additional Information
What is in it for you:
* Competitive Salary and Benefits
* Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
* We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
* Opportunity to develop your talent and grow within your property and across the world!