Senior ServiceNow Consultant
Role Overview
The Senior ServiceNow Consultant will play a key role in the technical implementation and customization of the ServiceNow ITSM platform, supporting solution design and ensuring that the platform follows ServiceNow best practices.
Key Responsibilities
Design and implementation of ServiceNow ITSM solutions
Configuration and development within a domain separated ServiceNow instance
Development of business rules, client scripts, workflows, and UI policies
Support of ServiceNow integrations with external systems
Participation in technical design discussions
Collaboration with stakeholders and project teams
Ensuring adherence to ServiceNow best practices
Required Skills
Strong experience with ServiceNow platform development
Deep knowledge of ITSM processes
Experience with domain separated ServiceNow environments
Solid knowledge of JavaScript
Experience in enterprise ServiceNow implementations
Certifications
CSA – mandatory
CIS ITSM – recommended
Language Requirements
English – professional working proficiency
German – nice to have (project environment is German-speaking)
What do we offer you?
Work environment & flexibility
International, dynamic and collaborative environment
T‐Social: social initiatives (sports, community, health, ...)
Hybrid work model (remote/on‐site)
Flexible working hours
Growth & Development
Customized training: access to Coursera to learn whatever you want, whenever you want
Weekly language classes (English, Spanish & German)
International Mentoring Sessions & Experience Days
Compensation & Benefits
Flexible compensation plan (health insurance, meal vouchers, childcare, transport)
Telemedicine
Life and accident insurance
Social fund
Wellbeing & Time Off
26+ working days of vacation per year
Free access to specialist services (medical, legal, wellness)
100% salary coverage during medical leave
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