Overview
We are looking for a dynamic and proactive System Administrator & Service Desk to join our team! In this role, you will play a key part in supporting users, managing IT systems, and driving innovation through emerging technologies. If you are passionate about technology, problem-solving, and continuous improvement, this is an exciting opportunity to work in a collaborative environment and have a real impact on the business. Responsibilities
Helpdesk & User Support
Provide first and second-level support for hardware, software, and IT services. Assist users in configuring new devices, applications, and systems. Deliver user-focused, proactive, and efficient IT support. System Administration
Administer and maintain servers, operating systems, and corporate networks. Monitor performance and availability of IT systems and services. Manage user accounts, access rights, and security policies. Perform preventive and corrective maintenance. Cybersecurity
Implement and maintain security measures: firewalls, antivirus, intrusion detection systems. Monitor and control corporate devices using tools such as NinjaOne and Microsoft E5. Support cybersecurity awareness programs across the organization. Artificial Intelligence & Emerging Technologies
Apply AI tools (Copilot, ChatGPT, Gemini, Perplexity, Ollama) to enhance IT processes and support efficiency. Explore and propose adoption of emerging technologies for business improvement. Business Continuity & NIS2 Compliance
Contribute to the design, documentation, and update of Disaster Recovery Plans. Support the development of the Business Continuity Plan, aligned with NIS2 requirements and corporate guidelines. Maintain standardized technical documentation and procedures. Requirements
Education
Technical degree in IT (Vocational Training) or University degree in Computer Science or related field. Experience: Minimum of 2–3 years in IT helpdesk, support, or system administration roles. Languages: English level B2 / First Certificate (mandatory). Knowledge
User support and helpdesk services. Windows / Linux system and network administration. Basic cybersecurity principles and regulatory frameworks (preferably NIS2). AI tools applied to IT environments. Competencies
Strong interpersonal and communication skills. Organizational skills and sense of responsibility. Initiative and commitment to continuous improvement. Valued Skills
Experience in digitalization and automation projects. Knowledge of Microsoft Teams, CRM, Power BI, or ERP systems. Technical certifications (Microsoft, Cisco, Cybersecurity). What we offer
A dynamic and collaborative work environment where your ideas and initiatives are valued. Opportunities to work with cutting-edge technologies, including AI and cybersecurity tools. Professional development and growth opportunities within an innovative and growing organization. A role with real impact, contributing to the efficiency and security of business operations. Competitive salary and benefits package.
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