**About the role** The Program Manager is accountable for planning, governance and overseeing the successful delivery of the program’s output/product. They are the key point of contact for program management of STRADA’s clients by providing oversight to project managers and other key team members. The Program Manager establishes the overall plan by integrating the project plans for constituent projects and creating the plans for supporting program functions. This includes management of scope, schedule, finance, quality, resources, third parties, risk, change and communications, in order to effectively forecast, monitor, manage, and identify program variances. **Responsibilities*** Building Effective Teams - Open up the world of opportunity, develop networks and blend people into teams where needed. Ensure effective communication, foster open dialogue, encourage people to act responsibly & take accountability for their work, defines success in terms of ‘One Team’. Creates strong morale and spirit in the team.* Drive Innovation - Be a problem solver. Enable & drive innovation by working with teams to develop new approaches and solutions to problems that have not been previously done. Embrace & support change and suggest implementation strategies. Seek, develop and test unique opportunities for business improvement and/or growth.* Develop Others - Delegate’s responsibility allowing employees freedom to decide how they will accomplish their goals and resolve issues. Applies sound people management practices, to enable others to deliver, whilst actively provides feedback and coaching to maximize their full potential.* Grow Client Relationships - Establish and develop effective relationships with clients and gains the trust and respect in developing ideas, proposals, projects and solutions that are mutually & financially beneficial.* Be Results Oriented - Maintain and apply a broad understanding of the business vision and the STRADA Way of working. Understand financial management principles to ensure decisions are based on this. Establish & embed quality processes, that are repeatable and scalable, to create discipline, accountability & focus whilst driving others to deliver results.* Commerciality - Drive commercial acumen and ensure adoption of STRADA best practices.* Technical/Operations - Understand the technical/operational solutions required for delivery.* Service Operations – Identify skills/support in Service Readiness.* Project Acumen- Implement and ensure compliance with methodology.* Strong ability to advocate a creative atmosphere and facilitate entrepreneurial meetings.* Strong communication skills. Provides information to others both internal and external to the organization;
represents the organization to customers and other external sources.* Strong interpersonal skills to support team building: Builds mutual trust and encourages respect and cooperation among team members.* Strong ability to develop cooperative relationships to achieve results through a win-win relationship.* Strong ability to engage others in the attainment of the vision for the future. Influences others by enthusiastically sharing the future vision as a means for them to attain their goals.* Strong ability to establish alliances with other departments and organizations by recognizing dependencies in order to assess potential partnership and commitment to the program.* Strong awareness of cultural diversity and can embrace and capitalize those differences;
applies knowledgein decision-making process.* Bachelor’s degree and/or equivalent work experience required* Project Management Professional (PMP) certification (or working toward certification within 12 months) or PRINCE2 certification or equivalent preferred* 11-15 years of project/program management experience.* Strong practical experience in project management, which was gained through managing large and complex projects.* Good knowledge and handling of project and program management methodology and techniques.* Strong leadership and management skills.* Good knowledge of budgeting and resource allocation procedures.* The ability to find innovative ways to resolve problems.* Endorse change, sponsor change initiatives and search for other organizations’ best practices to adopt or modify change.* Strong ability to identify project risks by defining risk strategies and developing the risk management plan in order to reduce uncertainty throughout the project lifecycle.As pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.#J-18808-Ljbffr