The Sales Account Manager is responsible for developing new business relationships, specifically with clients in the Pharma sector, focusing on sales of language technologies and solutions. This person will serve as the first level of support to prospective and existing clients. The role involves a split of approximately 50% farming (managing and growing existing accounts) and 50% hunting (full sales cycle from prospection to onboarding and ongoing account management).
Position responsibilities :
1. Develop an understanding of TransPerfect's services, benefits, and competitive advantages.
2. Identify prospective customers and organizations for sales activities.
3. Develop new client relationships via cold calling, internet, and trade shows.
4. Coordinate with Sales Management to identify, qualify, develop, and close sales opportunities.
5. Promote and educate clients about TransPerfect's services.
6. Provide customer support and manage client expectations with the Production team.
7. Manage pricing and contractual issues, understanding company procedures.
8. Cross-sell and upsell services to optimize account profitability.
9. Learn about each client's industry, needs, and culture to identify new opportunities and provide high-level service.
10. Perform other projects or duties as assigned.
Essential skills and experience :
1. Bachelor's Degree or equivalent.
2. Excellent written and spoken English communication skills.
3. At least 1 year of Sales, Business Development, or Customer Service experience.
4. Ability to build and maintain relationships.
5. Motivated, proactive, results-driven, and able to work independently.
6. Good analytical skills for revenue projection and budget monitoring.
7. Proficiency in Microsoft Office tools.
8. Interest in Strategic Business Development or Client Services as a career.
9. Ability to multitask, work with diverse backgrounds, build relationships, and solve problems.
Desired skills and experience :
1. B2B experience.
2. Experience working with clients in the Pharmaceutical sector.
3. Additional languages are highly valued.
TransPerfect is committed to equal employment opportunities and celebrates diversity. We aim to be an inclusive workplace where talented people can thrive. By applying, I confirm I have read and accept TransPerfect's Privacy Policy.
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