Job Description: Operations Controller
Depending on the position of Operations Controller within the Organization and Systems department, your mission will involve collaborating on departmental control and supervision tasks such as:
* Preparation, review, and updating of manuals and procedures for the Organization and Systems department.
* Preparation, review, and updating of manuals on organization, functions, and internal procedures for all departments, in collaboration with the Quality department.
* Collaboration with the Head of the Operations Department to monitor KPIs.
* Participation in identifying new control indicators and implementing them.
* Assisting in operational control and analyzing information from various departments to identify issues and propose improvements.
* Participation in reviewing internal processes with department heads to ensure compliance and identify improvements.
* Resolving incidents.
* Participation in Task Force teams to resolve operational problems.
* Participation in continuous improvement teams.
* Participation in user training sessions.
* Providing occasional support for administrative tasks across departments to gain a comprehensive understanding of the organization.
Professional Profile:
Minimum Education: Higher Degree in Administration or a university degree.
Languages: Spanish and English (Level First) preferred.
IT Skills: Proficiency in Microsoft 365 Office suite. Experience with ERP systems, preferably Microsoft Dynamics 365 Finance & Operations, is a plus.
Experience: Not mandatory; experience in controlling is advantageous.
We seek an analytical, solution-oriented individual with attention to detail, quick learner, and a global view of the company. The candidate should be dynamic, team-oriented, and capable of interacting with users across the organization.
We Offer:
* Immediate incorporation
* Specific training for the role with a global view of the organization
* Career development plan
* Compensation based on experience
* Flexible working hours: Mon-Thu 8am-5pm, Fri 8am-4:25pm
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