Freelance Salesforce Business Analyst - Full Remote
Job Description
This is a remote position.
For an international organization in Europe, we are urgently looking for a freelance Salesforce Business Analyst.
EU candidates need to be fluent in English. All positions are long-term. Candidates need to live and work in Europe to make occasional meetings on-site possible. A work permit is required. This position is open for freelancers and employees.
Tasks and Responsibilities:
* Work with the country team, business group, and end-users to gather, understand, and define business requirements and translate the requirements into technical briefs;
* Develop user stories and to-be process flows to deliver business requirements;
* Collaborate with developers and external parties to deliver complex requirements and verify that solutions will meet the business requirements;
* Create reports and dashboards to meet operational requirements;
* Validate reports/dashboard created by others in the organization and assist in the interpretation of data;
* Data cleansing and importing large volumes of data;
* Participate and deliver system demos, show-tell sessions, end-to-end system testing, UAT coordination, and support;
* Develop training materials and content and conduct user training sessions to support user adoption;
* Create and maintain documentation on processes, policies, application configuration, user support materials, and systems operations documents;
* Create and manage workflow rules, validation rules, process builder, flows, lightning components, and apps;
* Configure Salesforce NPSP (Recurring donation, batch data import, export, campaign, donation, etc.);
* Maintain user profiles, role hierarchies, sharing rules, permission sets, and approval processes;
* Review and manage app exchange products;
* Manage daily workload and maintain SLA to provide quality services to end-users;
Profile:
* Bachelor's or Master's degree;
* 5+ years of experience working on the Salesforce platform (Sales/Service Cloud and Not for Profit Cloud);
* Proficiency in Salesforce SFDX and Metadata API source control & deployment strategies. Experience with Salesforce scratch org creation and developing second-generation packages is a plus;
* Salesforce Certification (Salesforce Certified Development Lifecycle and Deployment Designer and Platform Developer II) is highly regarded;
* Fluent in English;
Location: Remote (within Europe);
Salary/Day price: Depending on experience;
Interested:
If you are interested in this opportunity, please forward your CV to resume@be-consultancy-group.com. #J-18808-Ljbffr