We have a phenomenal opportunity available as
Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.
Demand Planning & Customer Excellence Lead, a key role that will make a meaningful impact within the company. As part of the Iberia Business Unit and reporting directly to the Head of S&OP Iberia, this position offers strong exposure to senior internal partners and plays a pivotal role in shaping our end-to-end supply chain strategy.
The Demand Planning & Customer Excellence Lead is responsible for aligning demand planning processes with organizational objectives to drive optimal business performance and support the transition toward future-focused forecasting within the Integrated Business Planning (IBP) framework. The role requires the ability to constructively challenge stakeholders, influence cross-functional decision-making, and ensure agile, resilient supply chain operations that enable sustainable growth and operational excellence across Iberia.
Role Objectives
Enhance forecast accuracy to deliver accurate and reliable forecasts that drive business decisions
Maximize service levels to ensure that customer demand is met, while minimizing stockouts
Minimize supply chain costs by aligning supply with demand to optimize production and minimize excess inventory
Enhance collaboration by working closely with cross-functional teams to ensure alignment on demand planning decisions
Role Responsibilities
Forecasting
Lead the monthly S&OP process, ensuring cross-functional alignment on demand forecasts, supply plans, and inventory targets
Lead the build and roll-out of the Global IBP programme in IB
Coach and mentor one demand planner and an intern, fostering a culture of continuous improvement and analytical thinking
Drive the development and implementation of innovative demand planning strategies, ensuring the organization remains agile and responsive to market changes
Conduct "what-if" analyses and scenario planning to prepare for market volatility and potential risks
Communicate critical exceptions to plans, providing strategic insights and recommendations to address potential issues and mitigate risks
Partner with supply planning, commercial category, and sales teams to successfully launch new products and renovate existing ones
Oversee the maintenance and continuous improvement of 09 parameters, ensuring they align with IB and wider organizational objectives
Work with global teams to ensure that digital capabilities are designed considering user needs and that digital tools are successfully implemented
Customer Excellence
Collaborate with customers to identify areas of operational improvements by setting bi-yearly meetings to fulfill our common needs
Ensure exceptional customer service levels, including Case Fill Rate and Requested Delivery Date, to drive operational efficiency
Develop a collaborative forecasting process with key customers
Supply Chain Losses
Conduct root cause analysis to identify the reasons for write-offs and work with other teams to implement actions to prevent future write-offs
Develop strategies to exit inventory that is no longer needed or is obsolete, such as clearance sales, donations, or recycling
Professional Attributes
Innovative mindset: You enjoy exploring new ways to solve business challenges and help unlock the value of our customer and logistics capabilities.
Curiosity and continuous improvement: You have a natural curiosity and are motivated to learn, evolve, and leverage new technologies that make our processes better.
Accountability and problem-solving: You take ownership of challenges, stay focused on outcomes, and collaborate effectively to move things forward.
Collaborative approach: You thrive in a team environment, partnering with key stakeholders to identify opportunities and deliver impactful solutions. You appreciate shared success and enjoy creating a positive team atmosphere.
Comfort with data and technology: You recognize the value of data and digital tools and are keen to use them to simplify work and generate meaningful insights.
High pressure: You are comfortable working in a fast-paced, evolving setting and draw energy from variety and challenge.
Communication skills: You can communicate clearly and confidently with different audiences, including senior leaders, and can adapt your style to engage and influence stakeholders effectively.
Qualifications
Hard Skills and Capabilities
Advanced proficiency in demand planning software and tools, such as 09, SAP APO or similar systems
Bachelor’s degree essential
A minimum of 3 years’ experience in a similar role, or 5 years of overall professional experience preferably in FMCG; supply and demand planning experience is a plus
Fluent in Spanish and English
Strong data analysis and statistical skills
Proficiency in Microsoft Office, particularly Excel, used to work with PBI reports is a plus
Strong understanding of supply chain principles and operations, including inventory management, logistics, and distribution
What We Offer You
We are an ambitious employer with a fast career track like only few other companies can match;
A competitive salary (above market).
Flexibility; we provide a hybrid working model providing the empowerment to take ownership of your work-life balance. xpzdshu
Permanent contract; for we believe in doing big bets on people;
Always room for new insights; if you have an idea, please let us know, and we can set it in action!
#J-18808-Ljbffr