Leading company in the sector of industrial data communication devices and solutions for over 45 years is looking for an inside sales and customer service professional.
General Responsibilities:
* Mastery of the company ERP, Salesforce, and related systems.
* Support the outside sales team in all markets while also managing and growing a base of smaller accounts for the organization.
* Monitor and report sales, prospecting, and efforts related to assigned accounts as well as share market intelligence.
* Organize telemarketing activities.
* Take the lead in building customer sales proposals, presentations, and quotations.
* Exceptional customer service skills, balancing customer/company needs.
* Customer relationship management and building, via phone and electronic communication methodologies.
* Excellent and professional phone etiquette and demeanor.
* Assist MD with reporting every month.
* Assist MD with other duties.
* Ability to handle small special projects as assigned.
* Own and understand the purchasing process for Westermo Spain and Portugal.
* Understand the order placement process.
* Ability to understand custom clearings and shipping methods, for example, Incoterms.
* Responsible for supporting financing and having contact with the finance department at HQ and the local accountancy firm.
* Responsible for tax forms with support from the accounting firm and central finance.
* Be involved in exhibitions.
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