Job Description:
KARL LAGERFELD COMPANY PROFILEAt Karl Lagerfeld, we are driven by Karl’s mantra:
“Embrace the present and invent the future.” The House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. Always contemporary and forward-looking.We are the only fashion house that carries Karl’s name at its doorbell, and we strive to live up to this responsibility every day with joy and passion. Our headquarters in Paris and Amsterdam are home to a diverse Karl family from over 25 countries, creating meaningful stories and product concepts connected to Karl’s world and attributes.Women’s ready-to-wear, bags, small leather goods, and underwear are managed from our Amsterdam HQ, while other categories like men’s wear, footwear, fragrances, and eyewear are developed with top license partners. We connect with consumers both online and offline, with over 200 KL stores worldwide, premium wholesale partners, and a strong digital presence through our KARL.COM flagship store, reaching 96 countries. Digital channels already account for over 30% of our full-price business.We are a dynamic, fast-growing, inclusive company built on professionalism and strong values, committed to sustainability and integrity. In 2019, KARL LAGERFELD joined the Fashion Pact, a global initiative to transform the fashion industry in areas such as climate, biodiversity, and ocean protection.Position Purpose:
For our outlet store at Las Rozas, we are recruiting a cashier. Cashiers provide excellent, friendly service by assessing customer needs and offering assistance. They greet, qualify, recommend, and close sales with customers, working closely with the Store Manager and team to ensure a positive shopping environment and safety for all.Key Accountabilities:
Customer Satisfaction:
Deliver outstanding service to create positive experiences, foster loyalty, and ensure a happy environment. Show genuine desire to help, promote loyalty programs, offer alternatives when products are unavailable, and professionally handle complaints.Product Knowledge:
Maintain excellent knowledge of trends, fabrics, styles, and garment care to maximize sales potential.Drive Sales:
Understand business trends, provide feedback, build a regular client base, and be aware of best and slow sellers to improve sales.Safety, Security, and Integrity:
Follow procedures to ensure safety, prevent loss, and treat all customers and staff with respect.Profile:
Retail experience in a luxury or contemporary brand.Ability to deliver high-level customer service.Honest, open, and constructive communication skills.Contribute to an inclusive, diverse, and purpose-driven culture.Flexible and innovative in adapting to changing business needs.Enjoy working with international clients.
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