Social network you want to login / join with: Client: Pilatus Aircraft Ltd
Location:
Spain, Spain
Job Category:
Other
EU work permit required: Yes
Job Views:
2
Posted:
25.04.2025
Expiry Date:
09.06.2025
Job Description:
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
* Coordinate the IT service desk in Spain, handle technical inquiries and incidents, and process and resolve issues related to desktops, workstations, laptops, Windows OS, applications like M365, printers, scanners, VoIP devices, and mobile devices.
* Forward tickets to specialized departments if necessary.
* Ensure data maintenance in the service and ticketing system (ICT assets, inventory, tickets).
* Manage user access, report IT security incidents, and support the IT security team on local compliance issues.
* Maintain and update knowledge bases, document resolutions, gather user feedback, and help improve IT support processes.
* Prepare and review decision-making documents for the Spain office.
With this you convince us
* A background in IT-related studies, supported by relevant certifications (e.g., Windows OS certifications) is highly desirable.
* Basic networking knowledge and strong troubleshooting skills for hardware/software, with at least 3 years of relevant experience verified by an employer.
* Fluent language skills in English and Spanish are mandatory.
* Strong communication and teamwork skills, along with a diplomatic, well-organized, stress-resistant, and reliable personality.
* Ability to prioritize tasks and communicate effectively with suppliers and contractors when required.
Application Instructions
Please submit your application in English.
What we offer
* A committed, international team and unique projects.
* Support for training and opportunities for personal and professional development.
* The opportunity to contribute to the development of a new facility in Sevilla and play a key role in its future success.
* Opportunities for career advancement within Pilatus Ibérica and the broader Pilatus network.
Join the Pilatus Family
We are committed to diversity and welcome applications from all qualified candidates. We look forward to receiving your online application.
#J-18808-Ljbffr