Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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"I feel really lucky to be surrounded by such a great team. I'm not only grateful that they've helped me achieve my goals, but also that I can give them a place where they can achieve theirs."
- MICHAEL KORS -
We have an exciting opportunity for a Concession Manager based in Madrid.
What you'll do:
The Concession Manager will lead the commercial and operational success of the Michael Kors concession channel. Acting as the central point of contact between all key stakeholders, this role is responsible for driving sales performance, ensuring a relevant and compelling product offering, overseeing daily operations, maintaining visual merchandising excellence, and fostering strong relationships with our retail partners.
Sales & Commercial Performance
* Drive and exceed sales targets, KPIs, and key business metrics
* Analyse sales performance and customer trends to identify business opportunities and implement action plans.
* Influence product strategy by working closely with the buying and planning team to ensure localized and commercially viable assortments.
* Collaborate with Visual Merchandising and field teams to align store presentation with trade performance insights.
* Partner with Marketing to activate footfall-driving initiatives (e.g. events, pop-ups, branded assets).
* Lead internal field calls, concession reviews, and quarterly business reviews with department store stakeholders.
* Partner with Finance to review and manage P&L, executing targeted actions to drive profitability.
Business Development
* Identify new commercial opportunities to grow the concession channel.
* Lead and coordinate new store openings, closures, or relocations.
* Assess refurbishment opportunities to elevate brand experience and performance.
* Develop strong partnerships and regular communication with retailer partners to support business development.
Operational Excellence
* Ensure promotional strategies are implemented consistently both internally and in collaboration retail partners.
* Work cross-functionally with eCommerce and Wholesale teams to ensure alignment on pricing, inventory, and product strategies.
* Ensure contracts and operating agreements with department store partners are up to date and well maintained.
You'll need to have:
* Minimum 3 years' experience in a retail or wholesale management role, within a luxury or premium fashion brand
* Strong commercial awareness with the ability to interpret and act on data
* Proven ability to lead and project manage across multiple stakeholders
* Excellent communication and interpersonal skills, with fluency in Spanish and English
We'd love to see:
* Results-driven with a hands-on approach
* Professional with a brand-ambassador mindset
* Adaptable and resilient in a fast-paced environment
* Ability to collaborate across multiple teams to drive results
* Customer-first mentality
MK Perks:
Our purpose is to make all employees and customers #FeelGreat with Michael Kors. When you join our business, we want you to feel like a valued member of the team from Day 1. To make your journey enriching with us, we offer -
* Cross-brand Discount
* Exclusive Employee Sales
* Paid Parental Leave
* Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
* Hybrid working (3 days a week in the office)
* Pension Contribution
* Health Insurance and Protection Income offered
To know more about working at Michael Kors, click here !
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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V #J-18808-Ljbffr