Overview
Digital Solution Engineer - AI Business Process (Dutch Speaker) role at Microsoft. The mission of Microsoft Business Applications is to help customers digitally transform their business to drive new sources of revenue and profitability. This position is with the SME&C (Small Medium Enterprises and Channel) AI-powered global sales team, focusing on Sales and Service AI Business Process solutions within the SME-C segment. You will lead AI transformation engagements and support AI Business Process Sales Specialists by building relationships with C-Suite, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs).
Microsoft’s SME&C culture emphasizes innovation, opportunity, and inclusivity. If you thrive in a fast-paced, digital-first environment and want to impact customers meaningfully, explore how SME&C can be the next step in your career.
Responsibilities
* Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
* Own the technical win strategy for each opportunity. Engage with BDMs and TDMs to translate priorities into solution vision, addressing business challenges with business value, leveraging Dynamics 365 Sales & Service applications and Copilot Studio expertise to secure technical decisions.
* Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications, Copilot Studio, and AI Agents.
* Lead proof-of-concept engagements for high-priority scenarios; document POC outcomes and translate findings into detailed technical plans, including migration pathways to D365 with milestones and risk mitigation in a Technical Close Plan for hand-off to SI partners.
* Showcase Microsoft’s value in AI-powered business process D365 solutions to win technical decisions against competitors; address AI-related compliance, privacy, and security concerns early, and drive proof-based differentiation through architecture design sessions and pilots.
* Leverage the Microsoft partner ecosystem to enhance and scale solution delivery; orchestrate co-selling and co-innovation with partners (including FastTrack and ISV providers).
* Work with the Customer Success Unit and Partners to ensure customers realize value from Dynamics 365 investments; secure a clear deployment plan with success metrics and adoption milestones; drive adoption of Copilot Studio and Dynamics 365 AI Agents.
* Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills; complete required training and certifications by deadlines and achieve proficiency levels in consultative selling and Dynamics 365 solutions.
* Proactively share wins/losses insights with the broader SE community; act as a technical thought leader by delivering content at readiness events and sharing best practices.
* Address solution architecture considerations and competitive objections; assist in formalizing the customer proposal.
Qualifications
Required/minimum qualifications
* Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
* Dutch language is a must
Additional Or Preferred Qualifications
* Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
* Previous experience with cloud and hybrid, or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
* Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
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Digital Solution Engineer - AI Business Process (Dutch Speaker)
Las Palmas, Canary Islands, Spain 4 days ago
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