Founded by Mastercard and WorldRemit former executives, with early employees from Google, Uber, American Express, HSBC and Deliveroo. Volume (www.getvolume.co.uk) is a London-based payments startup on a mission to move money seamlessly around the world 💳
Our mission is to create a universal checkout on the Internet 🌍 enabling online shoppers 🛍️ to pay and businesses 🛒to get paid quickly, easily, conveniently, and eventually for free with just one click ⚡
Faster than Apple Pay, Volume is the only payment method that allows consumers to pay in one-click using their bank app and businesses to eliminate payment intermediaries such as Stripe, PayPal, card networks and their extortionate hidden fees 👿
Our Culture
We don’t follow the traditional corporate or start-ups 🥱 model but empower our people to own their work end-to-end. The challenge is not for everybody, we are entirely mission-driven with a fully autonomous team culture. You decide the strategy, you move the metric, we help to achieve your goals 🏆
What you can expect from us
* Meaningful equity in the company 💰
* Work from home 🏡 or from our incredible offices in London 🇬🇧 and Krakow 🇵🇱
* A one-off remote-working budget to help you set up your home office 💺
* Quarterly exotic retreats in fabulous locations 🏖️
* 24 days holiday as standard ✈️
* 30 day ‘work from anywhere’ policy 👩💻☀️
* Free lunch 🥙 If you choose to work from the office on Wednesdays
We are hiring a Head of Marketing to own Volume’s marketing end-to-end. This role spans positioning, brand, product marketing, demand generation, and communications. The goal is simple but hard: make Volume obvious to understand, credible to trust, and impossible to ignore.
This is a senior, hands‑on leadership role working directly with the CEO and leadership team.
Your Mission 1. Strategy and positioning
* Define and own Volume’s positioning and messaging across all audiences
* Translate complex payments and infrastructure concepts into clear, compelling narratives
* Ensure consistency between product vision, commercial strategy, and external messaging
* Act as the internal reference point for “how we explain Volume”
2. Brand and storytelling
* Own brand identity, tone of voice, and quality bar across all channels
* Ensure website, decks, content, and visual assets are Series A standard
* Work closely with design to maintain a cohesive and premium brand
* Refresh and evolve the brand as the company scales
3. Product marketing
* Own go-to-market narratives for new products, features, and corridors
* Develop product messaging, value propositions, and positioning frameworks Create sales enablement materials: pitch decks, one-pagers, case studies, FAQs Partner with Product and Sales to ensure market fit and clarity
4. Growth and demand generation
* Design and run early-stage demand generation experiments (content, partnerships, campaigns)
* Focus on high-signal channels rather than vanity metrics
* Define ICPs, personas, and funnel messaging in collaboration with Sales
* Measure what matters and iterate quickly
5. Investor and corporate communications
* Own the narrative for fundraising alongside the CEO
* Develop and maintain investor decks, updates, and supporting materials
* Support major announcements, milestones, and strategic moments
* Ensure external communications reinforce long‑term vision and credibility
6. PR, content, and market presence
* Build Volume’s presence in the fintech and payments ecosystem
* Manage PR, thought leadership, and speaking opportunities
* Oversee content strategy: blog, whitepapers, opinion pieces, case studies
* Manage agencies, freelancers, and contractors as needed
7. Team, tools, and execution
* Build and scale the marketing function over time
* Set priorities, roadmaps, and success metrics
* Manage external partners efficiently and cost‑consciously
* Stay hands‑on while building scalable processes
What we’re looking for
* Senior marketing leader with experience in B2B fintech, payments, or financial infrastructure with 5+ years of experience
* Comfortable working directly with founders and executives
* Hands‑on operator who can write, edit, brief, and ship (no fluff)
* High bar for quality, clarity, and consistency
* Experience supporting go-to-market at high‑growth fintech startups
What success looks like
* Everyone internally can clearly articulate what Volume does and why it matters
* External audiences immediately “get it” within seconds
* Marketing supports revenue, fundraising, and credibility at the same time
* Volume is recognised as a serious infrastructure player, not just another payments startup
#J-18808-Ljbffr