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Since 2016, we have been helping our customers with Product Management, Data, and Design Thinking issues.
Beelix contributes to major breakthroughs in the following sectors :
* Automotive
* Media & Telecoms
* Luxury & Retail
Defence
Today, Beelix, labelled Great Place To Work in 2023, has more than 200 motivated and dynamic employees.
As part of our development, we are looking for a Business Analyst / Technical Expert ServiceNow SPM (Strategic Portfolio Management) in Madrid, for one of our clients. This position is also open to candidates based in Spain, who can travel occasionally to the client's offices in Madrid.
The main responsibilities are :
1. Translating business requirements into ServiceNow features focusing on minimizing the level of customizations.
2. Collaborating with the ServiceNow Architect on the design, development, and support of ServiceNow solutions, employing best practices in architecture, design, and development.
3. Delivering ServiceNow SPM implementations including one or several of the following :
* Demand Management
* Project and Portfolio Management
* Resource management
* Integrations with EAP and / or JIRA for delivery
Reviewing and optimizing implementations done by other developers ensuring better low customization adherence, optimal performance, scalability, and security.
Developing enhancements identified as gaps during the UAT phase and potentially reviewing existing designs to improve them.
Skills required are :
Technical & Functional Experience :
* 10+ years Hands-on ServiceNow SPM experience.
* Excellent knowledge of Demand, Project / Portfolio management, and Resource management definition and setup with practical experience.
* Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…)
* Experience of integrations with 3rd party tools (scripted APIs and Integration Hub).
* Excellent knowledge of Workspaces, UI Builder, Flow Designer.
* Additional experience in EAP is a plus.
Professional Skills (Methods & Processes) :
* Knowledge of Project Management processes, Scrum, and SAFe methodology.
* Good understanding of release management and code versioning best practices.
* Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing environment.
* Specification writing: ability to clearly document functional requirements including inputs, outputs, considered solutions and alternatives, high-level design, and integrations.
* Testing Strategies: Experience with both technical and functional testing, including test script writing and execution.
Soft Skills
* Team player: Ability to collaborate efficiently within and outside the team and adapt to different audiences (technical, functional, junior, senior, management, etc.).
* Proactive: Propose help and assistance in problem-solving, detect issues, propose solutions, and suggest improvement strategies.
Do you recognize yourself in this offer? Apply now
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