Something Extraordinary Every Day™
Join our dynamic team as a Retail Manager!
In this role, you will lead and inspire our retail operation activities within La Roca Village, driving sales and ensuring every guest enjoys an outstanding experience.
This is a perfect role for someone who thrives in a dynamic environment, has a passion for luxury retail, and is customer focused with the ability to influence change.
About the Role
- Ensure that La Roca Village achieves its set sales targets, retail strategy and provides an excellent customer experience
- Developing retail strategies to drive business growth and commercial success
- Managing various projects efficiently to ensure timely completion and success
- Guide store managers on in-store standards and customer service
- Coordinate with learning and development on staff training
- Identifying and acquiring new products that drive innovation
- Analyzing sales data and conducting market research to identify trends and opportunities
- Utilizing data to make informed decisions and improve business operations
- Provide weekly management reports with analysis
- Implementing marketing and promotional strategies to boost sales
Role requirements
- Proven experience in managing multiple retail sites
- Ability to work well with all business levels and customers
- Creative, adaptable, and able to thrive in a fast-paced environment
- Strong analytical skills and attention to detail
- Customer-focused with a deep understanding of quality service
- Energetic, hands-on, and a tenacious self-starter
- Excellent communication skills
- Comfortable with ambiguity and influencing change
- Fluent in English and Spanish, other European languages are a plus
There’s no one quite like us
The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in Europe, US and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.
What we do for you
The key to our success is the quality and commitment of our people.
In return for your dedication and hard work, you’ll receive a generous salary and along with a competitive benefits package. This includes extra leave on your birthday and if you are getting married or moving, discounts throughout our villages, a very generous employee referral bonus, access to private medical and dental cover, along with many more benefits!
Come and live your story with us
We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen. We have huge ambition for what we can achieve together and we want to have fun!
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