Brand Specialist/Account Manager Spanish - Remote role based in Romania
Join to apply for the Brand Specialist/Account Manager Spanish - Remote role based in Romania role at Amazon. The role is located in Romania, but Amazon offers relocation support for candidates outside of Romania. Amazon is a customer‑centric company that provides low prices, vast selection, and convenience on its e‑commerce platform.
As a Brand Specialist on the Amazon Vendor Services (AVS) Team of Retail Business Services, you will shape and deliver a strategy for managing Amazon AVS vendors. You will interface internally with leaders from the Retail and Vendor Services teams and be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
Key Job Responsibilities
* Success will be measured by the performance of your internal teams on input metrics and the impact of vendors on creating a great customer experience for buyers.
* Partner with the Retail Category Team and manage the vendor relationship by championing the vendor’s needs at Amazon.
* Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage toward a growth plan for the vendors.
* Build and execute a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
* Work with internal Amazon teams and vendors to improve operational aspects of their business in providing a great consumer experience.
* Conduct deep dive analysis on handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience.
* Provide thought leadership around planning, roadmaps and execution.
* Establish long‑term partnerships with key vendor partners for the group of vendors handled.
* Support the launches of new programs, categories and features.
* Conduct regular WBR, MBRs with the vendors to highlight business metric performance and build action plans.
* Operate in a fast‑moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives.
* Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems.
* Demonstrate active listening skills, highly consultative, and solutions‑oriented.
Basic Qualifications
* Experience in sales or account management.
* Bachelor's degree.
* Spanish B2 proficiency.
* English B2 proficiency.
Preferred Qualifications
* Exposure to retail buying, retail planning & allocation, product/project management, marketing or e‑commerce is a plus.
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