Experteer Overview
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In this role, you will bridge data science and travel marketing to power AI-driven, hyper-personalised customer communications. You’ll work within the CRM team in Barcelona to scale AI applications across data analysis, content generation, and automation, delivering tailored messages at scale. You’ll collaborate with data scientists to extract insights, optimise campaigns, and drive smarter decision-making. This is an opportunity to shape how a leading travel platform uses AI to enhance customer experiences and business outcomes.
Compensaciones / Beneficios
• Lead the implementation of AI technologies to analyse data, automate tasks, generate content, personalise experiences, and optimise outbound communications.
• Collaborate with data scientists to deepen understanding of consumer behaviour and reduce repetitive work.
• Deliver tailored messages at scale by applying AI across data analysis, segmentation, predictive analytics, content generation, marketing automation, and campaign optimization.
• Handle data analysis to identify patterns faster than humans
• Create detailed customer profiles for hyper-targeted touchpoints and contextual messaging
• Forecast trends, customer behaviour, and purchase likelihood
• Automate workflows, campaigns, scheduling and customer growth
• Fine-tune AI decisioning to meet budgets and improve engagement
Responsabilidades
• Fluent in English (written and spoken)
• AI tool domain knowledge (e.g., Gemini, ChatGPT, Copilot) and connectivity xpzdshu with Google Workspace
• BigQuery SQL expertise with 2+ years of experience
• Analytical and problem-solving mindset with ability to translate data into insights
• Team player and strong communicator
• Project management and multi-stakeholder coordination
• Self-starter and organized in fast-paced environments
Requisitos principales
• Prime Plus membership (benefits)
• relocation support
• flexible benefits
• birthday day off
• premium equipment
• Coursera access