As a Trainee in Financial Client Services – Cash Management, you will be part of the FCS team in Spain, collaborating closely with the Front Office (International Trade & Transactional Banking), operational managers, and clients. You will support the management of treasury operations, cash flows, and client services, ensuring cross-business continuity in case of absence.
Key Responsibilities
* Monitor, and coordinate investigations into detected anomalies (overruns, overdue authorizations, etc.).
* Analyze and respond to compliance requests related to financial flows.
* Maintain diary systems to ensure all actions on the portfolio are monitored.
* Ensure that a high level of interaction and communication is maintained with the Front Office to ensure full knowledge of developments in the Cash Management Activity.
* Manage Account opening process.
* Clarify the doubts that Back Office may have.
* Collaborate providing information on the portfolio to the Front Office, as reasonably requested, e.g. for inclusion in annual reviews.
* Support with the internal procedures, follow up transaction, documentation.
* Respond to customer requests, particularly related to cash flows, reports, and reconciliations.
* Monitor daily indicators related to the client portfolio (quantitative and qualitative analysis).
* Prepare and attend customer meetings, including account reviews.
* Manage customer requests related to their Optim contract and electronic connectivity systems.
Knowledge needed
* Financial skills related to Cash Management.
* Computer skills: Excel, Power Point
* English
Education required: Business Administration and Management or Law
Competencies required:
Initiative
Communication
Time Management
Influence & Persuasion
Negotiation
Diplomacy
Organisation
Languages: High level of English and Spanish.