The Patient Bookings (PB) team plays a foundational role in Docplanner’s mission: ensuring that every patient can effortlessly find and book the right doctor, regardless of their needs, preferences, or location. We are responsible for the core patient booking experience, impacting millions of users monthly across web and app, and enabling care journeys to start with clarity and ease.
Our vision is to deliver seamless, omnichannel booking flows tailored to diverse user needs, including those with private insurance. We focus on every step of the funnel—from intelligent availability presentation, to authentication and user verification, to streamlining rebooking and reducing booking drop-offs. We believe frictionless booking is the foundation of an excellent healthcare experience.
We constantly experiment and iterate based on data, insights, and user feedback—simplifying rebooking journeys, reshaping available slot presentation, removing unnecessary fields or steps, and introducing smart calendar widgets. We monitor, test, and improve relentlessly.
We're not just optimizing flows—we're transforming them.
Search Traffic Acquisition (STA) Team
The STA team aims to make Docplanner the primary destination for healthcare searches, attracting users seeking information or ready to book. We operate at the intersection of SEO, content strategy, and platform performance to attract millions of users and drive qualified patient traffic.
Our data-driven approach focuses on boosting performance and technical metrics such as Core Web Vitals, SEO compliance, indexability, and crawl optimization. We also ensure legal compliance, build end-to-end search solutions, support cross-functional projects, and partner with Google for strategic pilots impacting user interactions with Google Search.
In short, the STA team not only brings patients in but helps them find what they need faster.
Role
We are seeking an Engineering Manager to lead both the Patient Bookings (PB) and Search Traffic Acquisition (STA) teams. Reporting to the Engineering Director, you will collaborate with Product and Design leadership to shape a highly impactful part of Docplanner’s platform. Your mandate includes:
* Driving significant product impact through a focus on conversion, UX, and operational excellence.
* Leading a team of 8-12 software engineers (across both teams).
* Facilitating technical and product decisions aligned with requirements.
* Developing and executing technological and product strategies.
* Ensuring effective communication and alignment across teams and stakeholders.
* Managing project scopes, timelines, and budgets, acting as a hands-on project manager.
* Building strong relationships with stakeholders, tech leaders, and legal/security teams.
* Providing mentorship, coaching, and career development for team members.
* Fostering a culture of collaboration, innovation, and inclusivity.
Qualifications
Ideal candidates will have:
* A high sense of ownership and passion for building robust products.
* Strong understanding of product and business metrics.
* Proven leadership and mentorship abilities.
* Excellent project management skills, with experience overseeing end-to-end projects.
* Outstanding communication and interpersonal skills.
* Autonomy and proactive problem-solving approach.
* Technical background supporting the entire SDLC and complex technical discussions.
* Experience in mentoring and developing future leaders.
Additional Information
Salary is transparent and commensurate with experience. Benefits include flexible remuneration via Flexoh, private healthcare, gym access, mental wellness platform, and flexible work arrangements (remote or hybrid in Barcelona). We promote diversity and equal opportunity, supporting applicants with additional needs throughout the recruitment process.
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