Mission The Technical Service Representative (TSR) provides on-site technical support to ensure that PPG’s protective and marine coatings (Sigma Coatings, Amercoat, Freitag) are applied according to specifications, standards, and recommended procedures. This role safeguards PPG’s interests by maintaining accurate project documentation, identifying deviations, and supporting customers, contractors, and applicators throughout the application process. The TSR contributes to customer satisfaction, claim prevention, and the overall technical excellence of the PMC business. Main Responsibilities Ensure compliance with Field Technical Service guidelines and PPG PMC procedures at all times. Maintain accurate and detailed project records and complete standard reporting forms in a timely manner. Attend assigned projects and perform inspections and technical support professionally and consistently. Identify deviations from specifications and immediately report them to the Field Technical Service Manager. Provide technical assistance to yards, contractors, subcontractors, and end users regarding product use and application. Stay updated on Sigma Coatings, Amercoat, and Freitag products, systems, and procedures. Share relevant product or competitor information with the Field Technical Service Manager. Follow all safety rules, including proper use of MSDS and local safety regulations. Manage complaints carefully, avoiding commitments beyond authority and protecting PPG from liability. Escalate any potential claims or complaints to the Field Technical Service Manager without delay. Requirements High School diploma, Polytechnic School background, or marine/ship officer qualification (or similar). Experience in Marine, Yard, Contractor, or Coatings environments; FROSIO III or NACE 2 certification preferred. Strong knowledge of coating application processes and inspection standards. Proficiency in Microsoft Word, Excel, email, and digital communication tools. Fluency in business English and Spanish. Strong decision-making and problem-solving skills while safeguarding company interests. Customer-oriented mindset with strong communication skills. Initiative, creativity, and ability to work independently on site. Professional appearance and behavior, representing PPG with integrity. Availability to travel frequently and to work on weekends when required. Location: Bilbao, Spain (or surrounding area) Note: This role is based in Bilbao, so candidates should be able to reside within commuting distance to the work center. About us: PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.