Job Title
RESIDENT FIELD ENGINEER
Job Description
Provide on-site technical expertise and support to our systems to ensure high-quality technical assistance to our customers.
Minimum Required Education:
Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or a related technical diploma.
Minimum Required Experience:
1+ years of experience in field service support, preferably in medical imaging or healthcare equipment.
Minimum Required Certification:
Valid driver's license; PACS or any certification in imaging equipment or healthcare is a plus.
Your Role:
* Provide direct, on-site technical support for Philips healthcare systems at designated customer sites, ensuring optimal system performance and customer satisfaction.
* Ensure clinical system technologies remain operational and reliable, supporting customer care and healthcare efficiency.
* Collaborate with Philips Technical Service Support, service managers, clinical staff, hospital administrators, and regional support engineers. Serve as the first point of contact for escalated service issues.
* Receive continuous technical training, exposure to healthcare technology, and opportunities for career advancement within service, support, project management, or system specialization.
You're the right fit if:
* You have 1+ years of experience in customer-facing field service engineering, preferably supporting clinical informatics systems like PACS, RIS, VNA, or imaging systems like CT, MRI, or X-ray.
* You possess strong troubleshooting, communication, and customer service skills. Able to work independently under pressure, manage time effectively, and handle high-stakes environments.
* Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or a related technical diploma is a plus.
* You are proactive, adaptable, and committed to excellence in a clinical environment. Willing to work flexible hours and travel locally when required.
How we work together:
We believe that we are better together than apart. Field roles are most effectively performed outside of the main facilities, at customer or supplier locations.
About Philips:
We are a health technology company built around the belief that every human matters. We aim to provide access to quality healthcare for all. Join us to make a meaningful impact.
Learn more about our business, our history, and our purpose. If interested, apply even if you don't meet all criteria; you might be the right fit for this or other opportunities. Discover our culture of impact here.
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