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Digital key account manager

HERO
Responsable grandes cuentas
Publicada el 29 enero
Descripción

Junior Digital Key Account Manager (E-commerce / D2C)

Murcia (Spain) / Hybrid

Ready to grow our digital footprint?

The E-commerce Department at Hero Spain is on a mission : to deliver a seamless online shopping experience and ensure our products are just a click away. From leading pure players like Amazon to our own D2C shop, we are accelerating our online growth.

Junior Digital KAM
* If you are passionate about digital commerce, eager to take ownership of an e-commerce project end-to-end, and ready to grow within a collaborative environment, this is your opportunity.
* you will define and execute the commercial and activation strategy to hit our sales targets on the online store. You will have the autonomy to define the roadmap and ensure the successful delivery of the sales plan.
Master the Shop

You will own the day-to-day management of the Shopify platform. This includes keeping the product catalogue (pricing, promos) flawless and executing CRO & UX actions to optimize conversion and user experience.

Drive Traffic & Performance

Coordinate paid media campaigns with external agencies and track sales performance / KPIs. You will analyze data to forecast results and propose corrective actions when needed (Take Responsibility) and need to stay up to date with market trends, competitors, and emerging e-commerce technologies.

Shape the Brand Story

Identify and manage Content Creators aligned with our brand. You will also coordinate photoshoots and develop in-house content to make our digital shelf shine (Create wow).

Build Loyalty (CRM)

Execute automation campaigns using Connectif. Also you will be managing and updating content within automated workflows and monitoring competitors and market actions to identify new automation and CRM opportunities.

Analyze & Optimize

Extract, analyze and interpret data from all digital touchpoints and manager digital analytics tools (GA4 and Looker Studio) to prepare performance reports that support smart decision-making.

We are looking for a digital native with a strong learning mindset and a proactive attitude.

Educational Background

Bachelor's Degree in Marketing, Business Administration, Economics, or related fields. Postgraduate studies or specialized courses in Digital Marketing is required.

Digital Skills

Proficiency in Office tools, Adobe Suite, and Canva. Interest in or knowledge of Shopify, Connectif, and Google Analytics 4 (GA4) is strongly preferred.

Experience

Previous experience in Digital Marketing is valued. We are looking for someone with a digital mindset who understands the e-commerce landscape.

Analytical

You have a data-driven approach and are comfortable extracting insights from reports.

Language Skills

Fluent in Spanish and at least a B2 level in English.

It’s about Curiosity, Innovation and Consumer / Customer Focus.

Benefits

We invest in the talent that drives our digital future.

Physiotherapist services to keep you feeling your best.

Hybrid work model and flexible schedule (with early finish on Fridays, also during summer months).

If you are ready to boost your career in E-commerce and join a winning team, please send your CV and relevant documents to :

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Inicio > Empleo > Empleo Comercio > Empleo Responsable grandes cuentas > Empleo Responsable grandes cuentas en Provincia de Madrid > Digital Key Account Manager

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