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Senior representative, case support operations

Valencia
JR Spain
Publicada el 29 julio
Descripción

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Client:

Edwards Lifesciences

Location: Job Category:

Other

EU work permit required:

Yes

Job Reference:

729261569849111347232460

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

Job Description:

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is pursuing innovative technologies to address unmet clinical needs. Join us and support the team from the Business Operation side. If you have experience as an Analyst, are passionate about medical devices and patients, and live in Valencia, this could be your next opportunity.

* Allocate clinical support needs for customer requests and optimize trainee case exposure.
* Assess case scheduling capacity using data analysis, interpret findings, and present trends to management.
* Act as point person and provide training on scheduling processes.
* Deliver KPIs and reports to improve business planning and decision-making.
* Develop and govern the case Planning tool for efficient resource allocation.
* Maintain accurate KPIs and ensure data integrity in reporting systems.
* Investigate and identify best practices through staff surveys and interviews.
* Identify opportunities for process innovations and develop training and specifications for new tools.
Minimum Requirements:
* Bachelor's Degree in Finance or a scientific field with Data Analysis experience, or 3 years in an analytical/business consulting role.
* Fluency in English in a business environment.
Preferred Skills:
* Fluency in additional European languages (e.g., Spanish, German, French, Italian).
* Experience in medical devices, pharmaceuticals, or similar industries.
* Strong communication, analytical, problem-solving, and organizational skills.
* Proficiency in Microsoft Office, especially Excel, and familiarity with proprietary systems.
* Team player with project management experience.
Working at Edwards Lifesciences in Spain:

We offer a dynamic, international work environment with opportunities for personal and professional growth. Our benefits include competitive compensation, flexible hours, remote work options, pension, health insurance, stock purchase, wellness programs, and more.

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