Join to apply for the General Manager role at The Social Hub (B Corp)
Join to apply for the General Manager role at The Social Hub (B Corp)
Your mission should you choose to accept it…
You’re a true team player and captain – driving the daily operations of The Social Hub Madrid. You oversee the implementation of operational procedures including conversions. You manage and lead your teams toward quality and great financial results. You’re that enthusiastic leader, who helps out and directs the teams to build, maintain and develop a vibrant community. You do this by being commercially driven and able to implement new ideas.
At the same time you're down to earth, managing a P&L and ensuring processes and efficiency are part of the daily routine. You’re driven to support and challenge the brand propositions through sharing best practice revenue generation, profit conversion, guest satisfaction, and team member retention.
In case you don’t know who we are :
Known for being the rule breakers in hospitality, TSH is a fun, creative, and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act, and think like a hotel, but instead, we offer a lot more. Think student accommodation, long and short-stay options, gyms, talks, events, rooftop bars and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, and with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What you’ll do :
* You’ll develop the business plan and implement strategies where key hotel metrics are identified, communicated, and delivered.
* You’ll maximize overall performance; sales and profit, brand awareness, brand reputation, business opportunities, team productivity, performance, and, above all, guest love.
* You’ll own the full P&L; setting a budget, managing actuals and assuring forecasts, and controlling and reporting on all areas of the business.
* You’ll review and optimize business activities, processes, and ways of working – driving financial performance and adding value.
* You’ll partner with key stakeholders, effectively managing and reviewing the life cycle of the team; fostering a culture of trust, collaboration, inclusion, guest focus, and fun.
* You’ll deliver on compliance with all legislation and due diligence requirements, ensuring they are documented for internal and external audits.
* You always deliver the highest levels of community service experience.
Who you are :
* You’re a fun and engaged, all-around nice person who believes that creating value for customers is crucial for the success of your hotel.
* You have at least 3 years of experience as a General Manager or in a similar role in a hotel, co-living / student accommodation, or resort.
* You know Madrid like the back of your hand and have the local knowledge to drive success.
* You have affinity or experience with hybrid hospitality or community-member-based brands and business models.
* You demonstrate excellent leadership skills with a hands-on approach and a lead-by-example work style.
* You have connections and experience in working with different target groups; from corporate to students.
* You’re able to find creative solutions, offering advice and recommendations.
* Integrity is one of your core values and you have the ability to work in an environment that demands excellence, time, and energy.
* You’re fluent in Spanish and English, but if you know any other languages? Great – the more, the merrier!
* You have excellent written and verbal communication skills.
* You have a valid EU passport or work permit.
What we offer :
* The opportunity to work at a dynamic, multi-national company. Not just another hotel – we’re a game-changing innovator, challenging every convention and defining the future
* The continued opportunities to learn and grow in your role and beyond
* Fantastic discounts on all our properties throughout Europe and not just for you, but also for your friends and family!
* A wonderful workplace to call home, full of events, fun colleagues, and all the other amazing salary / benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are. Seniority level
* Seniority level Mid-Senior level
Employment type
* Employment type Full-time
Job function
* Job function Management and Manufacturing
Referrals increase your chances of interviewing at The Social Hub (B Corp) by 2x
Get notified about new General Manager jobs in Madrid, Community of Madrid, Spain .
Greater Madrid Metropolitan Area 1 day ago
Madrid, Community of Madrid, Spain 2 days ago
Madrid, Community of Madrid, Spain 1 week ago
Madrid, Community of Madrid, Spain 1 day ago
Madrid, Community of Madrid, Spain 4 days ago
Vice President of Strategic Partnerships
Madrid, Community of Madrid, Spain 1 week ago
Madrid, Community of Madrid, Spain 2 weeks ago
Madrid, Community of Madrid, Spain 1 day ago
Madrid, Community of Madrid, Spain 1 week ago
Technical Manager / Director - Cruise ships, Madrid, Spain
Madrid, Community of Madrid, Spain 1 week ago
Madrid, Community of Madrid, Spain 4 days ago
Madrid, Community of Madrid, Spain 2 weeks ago
Madrid, Community of Madrid, Spain 1 week ago
Madrid, Community of Madrid, Spain 1 week ago
Engineering Director (Relocation to Prague, CZ)
Madrid, Community of Madrid, Spain 2 weeks ago
Tres Cantos, Community of Madrid, Spain €70,000.00-€85,000.00 3 weeks ago
Madrid, Community of Madrid, Spain 4 weeks ago
Madrid, Community of Madrid, Spain 4 weeks ago
Greater Madrid Metropolitan Area 2 months ago
PINTOR DE COCHES GM CHA – 28430 ALPEDRETE
Alpedrete, Community of Madrid, Spain 5 months ago
Tres Cantos, Community of Madrid, Spain 3 weeks ago
Assistant Vice President, Credit Ratings, Mid Market Issuers
Madrid, Community of Madrid, Spain 6 days ago
Madrid, Community of Madrid, Spain 4 days ago
Madrid, Community of Madrid, Spain 1 month ago
Madrid, Community of Madrid, Spain 1 week ago
Madrid, Community of Madrid, Spain 6 hours ago
Madrid, Community of Madrid, Spain 1 day ago
Madrid, Community of Madrid, Spain 5 days ago
Madrid, Community of Madrid, Spain 6 days ago
Madrid, Community of Madrid, Spain 10 hours ago
Madrid, Community of Madrid, Spain 1 week ago
Madrid, Community of Madrid, Spain 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
J-18808-Ljbffr
#J-18808-Ljbffr