Omega CRM Consulting is seeking a Campaign Management Specialist to collaborate with a top global pharmaceutical company.
Working hours:
10:
00 AM to 7:
00 PM
Service Overview:
The Campaign Management Specialist will work within the Campaign Automation team (HP Services Delivery Unit) to ensure the timely and high-quality delivery of digital marketing services globally. Responsibilities include maintaining visibility of campaign and customer journey plans, coordinating execution across teams, and providing updates to stakeholders.
Duties & Responsibilities:
* Collaborate with market teams and the HP Services Delivery Unit to ensure campaigns meet global standards and client plans.
* Provide regular updates to Delivery Managers, Service Account Leads, and other teams.
* Review campaign dashboards and generate insights, such as quarterly reports.
* Understand market needs and leverage other DU services when appropriate.
* Maintain strong client relationships and ensure effective communication with internal teams.
* Adhere to service processes and suggest improvements when necessary.
Requirements & Desired Skills:
* Bachelor’s degree in Business Administration, Digital Marketing, Marketing Technology, or related field.
* Experience in project/client management and digital marketing.
* Ability to coordinate multiple projects and stakeholders.
* Experience connecting business and technical requirements.
* Client management and incident de-escalation skills.
* Experience with email, SMS, Salesforce Marketing Cloud, and Paid Media is a plus.
* Self-motivated, detail-oriented, and creative.
* Excellent communication skills in English.
* Strong time and project management skills.
What We Offer:
* Permanent contract with flexible schedule.
* Training and certification opportunities.
* Home office options.
About Us:
Omega CRM, part of Merkle and dentsu, specializes in customer-centric digital solutions, leveraging AI and data. With over 23 years of experience, a diverse team, and numerous awards, we are a leader in the Salesforce ecosystem in Spain, serving key industries with a focus on client satisfaction and innovation.
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