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For the role of Department Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You have the ability to take independent initiative, addressing business and customer demands with both efficiency and effectiveness.
What You Need to Succeed:
Knowledge
- You understand what makes a great customer experience
- Prior retail or customer-facing experience
- Fluent in Spanish and good command of English
Motivation
- You enjoy creating a positive work environment and leading a team
- You are results-focused & enjoy multitasking
- You enjoy developing yourself & others
Behaviour
- You contribute to building a well-functioning team and embrace different points of view
- You stay up to date with the latest trends/customer needs/competitor activity and put forward ideas on how to maximise selling and the customer experience
- You support others to grow by giving constructive feedback
- You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions
- You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience
- You are able to prioritise efficiently and adapt to sudden changes
- You communicate clearly & concisely, actively listening to other perspectives
- You see opportunities to improve everyday processes
Past Achievements
- Experience in driving sales through others
Qualifiche
This is a full-time position with a contract of 40 hours a week. Apply by uploading your CV in English as soon as possible, but no later than the 24.10.2025. Due to data policies, we only accept applications through our career page.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities. All our employees receive a 25% staff discount, usable on all our H&M; Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M; Incentive Program – HIP. You can read more about our H&M; Incentive Program here.
In addition to this, Spain-based colleagues also receive:
- A day off on your birthday
- Discount platform: Advantages Club
Inclusion & Diversity
At H&M; Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
& Other Stories
& Other Stories is a modern fashion brand that tells expressive stories. Designed for everyday living – with its excitement, curiosity and imperfections – our clothes empower those who think differently.
Founded in 2013, & Other Stories was born out of a love for creating; making pieces that enhance style and individuality. Collaborating with cultural pioneers to make something meaningful. For us, fashion is about creativity and self-expression, building a wardrobe that will stand the test of time, but always be a reflection of today.